1 reviews | Active since Mar 2017

01 Mar 2018, 09:46

Wonga not updating ITC!!!

Goodday I had a Wonga facility dating back to 2014. I have not used it in the last three years and was completely paid up. On a recent report of my credit profile - i noted that Wonga has not updated this in the last two years and reflects an opening balance which negatively effects my credit score. I need this to be removed from the credit bureau so the correct information reflects asap !! this is messing with my credit worthiness.

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Replies (1)
Wonga
Wonga's reply05 Mar 2018, 10:47
Official

Hi Ilze,

We're sorry that your credit profile was not updated when your loan was settled.

Thanks for chatting to Sonja. We will ensure that your credit profile is updated with a "closed" and "paid" status and provide you with a reference number once the updated has been completed.

Thank You

Wonga Team

Best regards,