SB
Soritha B
1 reviews | Active since Oct 2019
19 Oct 2021, 10:00
Wonga Not Helpful to assist with Settlement
I have always been a supporter of the Wonga Loans, as they've always easily assisted me. But for the last few days, I have been struggling to get a settlement letter with their banking details on and every time I call their Number (***) the line is redirected to Blake and ass. and No one can assist me. I am so frustrated.
Helpful (0)
Replies (4)0
Replies (4)
Wonga's replyOfficial
19 Oct 2021, 10:48Hi Soritha,
We sincerely apologize for any inconvenience caused.
We have reviewed your account and can confirm that our
finance team has emailed you a settlement letter valid for
7 days.
Our finance team has emailed your settlement letter to your
registered email address.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for any inconvenience caused.
We have reviewed your account and can confirm that our
finance team has emailed you a settlement letter valid for
7 days.
Our finance team has emailed your settlement letter to your
registered email address.
Thank you for your patience.
The Wonga Team.
Wonga's reply19 Oct 2021, 10:48
Official
Hi Soritha,
We sincerely apologize for any inconvenience caused.
We have reviewed your account and can confirm that our
finance team has emailed you a settlement letter valid for
7 days.
Our finance team has emailed your settlement letter to your
registered email address.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for any inconvenience caused.
We have reviewed your account and can confirm that our
finance team has emailed you a settlement letter valid for
7 days.
Our finance team has emailed your settlement letter to your
registered email address.
Thank you for your patience.
The Wonga Team.
SB
Soritha B's updateReviewer Update
19 Oct 2021, 10:52thank you so much! I've received the letter.
SB
Soritha B's update19 Oct 2021, 10:52
Reviewer Update
thank you so much! I've received the letter.
Wonga's replyOfficial
19 Oct 2021, 10:56Hi Soritha,
Thank you for your response.
We're glad to have been of service to you.
If you feel that your query has been resolved.
Please re-rate the service you received on the Hello Peter platform.
Kind Regards,
The Wonga Team.
Thank you for your response.
We're glad to have been of service to you.
If you feel that your query has been resolved.
Please re-rate the service you received on the Hello Peter platform.
Kind Regards,
The Wonga Team.
Wonga's reply19 Oct 2021, 10:56
Official
Hi Soritha,
Thank you for your response.
We're glad to have been of service to you.
If you feel that your query has been resolved.
Please re-rate the service you received on the Hello Peter platform.
Kind Regards,
The Wonga Team.
Thank you for your response.
We're glad to have been of service to you.
If you feel that your query has been resolved.
Please re-rate the service you received on the Hello Peter platform.
Kind Regards,
The Wonga Team.
SB
Soritha B's updateReviewer Update
05 Nov 2021, 14:49Thanks again for resolving my issue!
SB
Soritha B's update05 Nov 2021, 14:49
Reviewer Update
Thanks again for resolving my issue!