1 reviews | Active since Oct 2015
Wonga not Helpful!
I took out a loan with Wonga for R8000 on 22/12/ 2017. I then settled the account on 27/01/2018 ref. ********** ********** 00. I asked transunion for my report and it showed that the account hasn't been updated as Closed. I logged a dispute with them last month and Wonga disputed my dispute. I called and spoke to a man by the name of Mohamed he said that they will sort it out and it still not sorted. I what more do I need to do for this people to update my Credit Report. This is affecting my Credit Score and I have lost all patience with them.
They promise to do something and they do not even care, its been two months now of calling. I even have a paid up letter but they do not want to update this account as closed.
You are messing with peoples lives!
Hi Salome,
We're sorry to hear that your credit profile has not been updated after payment has been settled.
Sonja from our Customer Resolutions department has contacted you, however, she's unable to get hold of you.
Please provide us with a preferred call back time so we can resolve your issue.
Thank You
The Wonga Team
Best regards,
Hi Salome,
We're sorry to hear that your credit profile has not been updated after payment has been settled.
Sonja from our Customer Resolutions department has contacted you, however, she's unable to get hold of you.
Please provide us with a preferred call back time so we can resolve your issue.
Thank You
The Wonga Team
Best regards,
