JF
J F

1 reviews | Active since Jan 2014

24 Mar 2022, 07:22

Wonga no service

Good day. I've paid-up my Wonga loan and requested a paid-up letter, but I have not received anything from them. I initially requested a settlement letter, but they did not even respond and I used the details from a previous settlement letter. This has been going on since 15 March 2022.

0
Replies (1)
Wonga
Wonga's reply24 Mar 2022, 08:10
Official
Hi J Fisher,

We humbly apologize for any inconvenience caused.

We do apologize for the length of time it has taken us to resolve your query,

we have sent you a paid up letter to the email address 

registered on your Wonga account.

Thank you for your patience.

The Wonga Team. 

Best regards,