BH
Bernadette H

1 reviews | Active since May 2018

30 May 2018, 15:02

WONGA MESSING UP MY CREDIT SCORE!!!!!!!!!!!!!!!!!!!! :-( :-( :-(

Wonga service turned from the best to the poorest. My account ********** ********** 11 was never updated with Transunion and still flagged as an open account. I keep on calling wonga and they keep on "escalating" the damn request.

I have asked them two simple questions. 1 who did you sent the request to and 2 from which email address. PLSSSSSS get yourselves together and stop making empty promises. RESOLVE THIS DAMN request!!!!

0
Replies (1)
Wonga
Wonga's reply30 May 2018, 15:05
Official

Hi Bernadette,

We're sorry to hear that your credit profile has not updated.

Sonja from our Customer Resolutions team will contact you immediately to have this issue resolved.

Thank You

Wonga Team