QT
Quintin T
1 reviews | Active since Jul 2025
20 Mar 2026, 15:53
Wonga login delay
Customer service sucks...I have sent numerous amount of mails to ask for my login details but not a single reply on mail was sent to me!!! In my mails I supp**** my ID number and new contact number but nothing!!! Please can someone get back to me asap
Helpful (0)
Replies (5)0
Replies (5)
Wonga's replyOfficial
20 Mar 2026, 16:00Hi Quintin,
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.Please send us a private message confirming your ID number so we may assist further.
Regards
Wonga Team
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.Please send us a private message confirming your ID number so we may assist further.
Regards
Wonga Team
Best regards,
Wonga's reply20 Mar 2026, 16:00
Official
Hi Quintin,
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.Please send us a private message confirming your ID number so we may assist further.
Regards
Wonga Team
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.Please send us a private message confirming your ID number so we may assist further.
Regards
Wonga Team
Best regards,
QT
Quintin T's updateReviewer Update
20 Mar 2026, 16:10My ID number is ***
My new contact number is ***
Please can you assist me as I need to apply for a loan
My new contact number is ***
Please can you assist me as I need to apply for a loan
QT
Quintin T's update20 Mar 2026, 16:10
Reviewer Update
My ID number is ***
My new contact number is ***
Please can you assist me as I need to apply for a loan
My new contact number is ***
Please can you assist me as I need to apply for a loan
Wonga's replyOfficial
20 Mar 2026, 16:38Hi Quintin,
Thank you for your taking our call and sending us your documents.
We confirm your details have been updated successfully.
IF you are happy with the resolution, we’d appreciate it if you could update your Hellopeter rating to reflect your latest experience.
Your feedback helps others see how we handle and resolve customer queries.
Regards
The Wonga Team
Thank you for your taking our call and sending us your documents.
We confirm your details have been updated successfully.
IF you are happy with the resolution, we’d appreciate it if you could update your Hellopeter rating to reflect your latest experience.
Your feedback helps others see how we handle and resolve customer queries.
Regards
The Wonga Team
Best regards,
Wonga's reply20 Mar 2026, 16:38
Official
Hi Quintin,
Thank you for your taking our call and sending us your documents.
We confirm your details have been updated successfully.
IF you are happy with the resolution, we’d appreciate it if you could update your Hellopeter rating to reflect your latest experience.
Your feedback helps others see how we handle and resolve customer queries.
Regards
The Wonga Team
Thank you for your taking our call and sending us your documents.
We confirm your details have been updated successfully.
IF you are happy with the resolution, we’d appreciate it if you could update your Hellopeter rating to reflect your latest experience.
Your feedback helps others see how we handle and resolve customer queries.
Regards
The Wonga Team
Best regards,
QT
Quintin T's updateReviewer Update
20 Mar 2026, 17:03Thank you,
I just have a question... Why is it saying that I don't qualify for a loan no matter what amount I enter?
I just have a question... Why is it saying that I don't qualify for a loan no matter what amount I enter?
QT
Quintin T's update20 Mar 2026, 17:03
Reviewer Update
Thank you,
I just have a question... Why is it saying that I don't qualify for a loan no matter what amount I enter?
I just have a question... Why is it saying that I don't qualify for a loan no matter what amount I enter?
Wonga's replyOfficial
23 Mar 2026, 10:05 Hi Quintin,
We’re pleased to hear that you are now able to access your account with ease.
As with all credit providers governed by the National Credit Act (NCR), Wonga assesses loan applications based on affordability criteria and each customer’s credit behavior.
We take pride in our commitment to responsible lending and ensuring that our services remain aligned with regulatory requirements and the best interests of our customers.
Wonga Team
We’re pleased to hear that you are now able to access your account with ease.
As with all credit providers governed by the National Credit Act (NCR), Wonga assesses loan applications based on affordability criteria and each customer’s credit behavior.
We take pride in our commitment to responsible lending and ensuring that our services remain aligned with regulatory requirements and the best interests of our customers.
Wonga Team
Best regards,
Wonga's reply23 Mar 2026, 10:05
Official
Hi Quintin,
We’re pleased to hear that you are now able to access your account with ease.
As with all credit providers governed by the National Credit Act (NCR), Wonga assesses loan applications based on affordability criteria and each customer’s credit behavior.
We take pride in our commitment to responsible lending and ensuring that our services remain aligned with regulatory requirements and the best interests of our customers.
Wonga Team
We’re pleased to hear that you are now able to access your account with ease.
As with all credit providers governed by the National Credit Act (NCR), Wonga assesses loan applications based on affordability criteria and each customer’s credit behavior.
We take pride in our commitment to responsible lending and ensuring that our services remain aligned with regulatory requirements and the best interests of our customers.
Wonga Team
Best regards,