NK
Nureesa K
1 reviews | Active since May 2020
06 Nov 2023, 12:53
Wonga loans unhelpful.
I have never experienced such service, after calling whole morning speaking to 5 different agents all telling me the loan was approved and the mandate will be sent. Then after calling again another agent says it was canceled because my bank is not older than 5 months. Something that couldve ben told to me before all of this? Why was I approved then.
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Wonga's replyOfficial
07 Nov 2023, 14:46Hi Nureesa
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
As ***** a preventative measure set to protect our customers, one of the requirements is that your bank account must be older than 5 months for us to be able to grant you a loan.
This bank Verification check can only be done after you have submitted your application as we need your banking details to run these checks.
We do hope that we can be of assistance in the near future.
Thanks
The Wonga Team.
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
As ***** a preventative measure set to protect our customers, one of the requirements is that your bank account must be older than 5 months for us to be able to grant you a loan.
This bank Verification check can only be done after you have submitted your application as we need your banking details to run these checks.
We do hope that we can be of assistance in the near future.
Thanks
The Wonga Team.
Best regards,
Wonga's reply07 Nov 2023, 14:46
Official
Hi Nureesa
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
As ***** a preventative measure set to protect our customers, one of the requirements is that your bank account must be older than 5 months for us to be able to grant you a loan.
This bank Verification check can only be done after you have submitted your application as we need your banking details to run these checks.
We do hope that we can be of assistance in the near future.
Thanks
The Wonga Team.
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.
As ***** a preventative measure set to protect our customers, one of the requirements is that your bank account must be older than 5 months for us to be able to grant you a loan.
This bank Verification check can only be done after you have submitted your application as we need your banking details to run these checks.
We do hope that we can be of assistance in the near future.
Thanks
The Wonga Team.
Best regards,