BT
Boitumelo T
1 reviews | Active since Dec 2021
20 Jul 2024, 16:44
Wonga loans has no sense of urgency. They don't prioritize their customers
Wonga loans does not have sense of urgency everytime I apply for a loan I will wait and wait for days. They service is honestly poor. They don't prioritize their customers.
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Boitumelo T's updateReviewer Update
20 Jul 2024, 21:14Still no funds in my account haven't received the money since the 19th of July
BT
Boitumelo T's update20 Jul 2024, 21:14
Reviewer Update
Still no funds in my account haven't received the money since the 19th of July
Wonga's replyOfficial
23 Jul 2024, 16:12Hi Boitumelo
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
It looks like you have received the funds, and your loan is live.
Unfortunately, banks don’t process any new instructions after 3pm on a Friday – meaning that it may take longer for your cash to reach your account as your application was approved after this cut-off.
In the worst-case scenario, your funds should reflect in your bank account by Tuesday at the latest.
Thanks,
The Wonga Team
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
It looks like you have received the funds, and your loan is live.
Unfortunately, banks don’t process any new instructions after 3pm on a Friday – meaning that it may take longer for your cash to reach your account as your application was approved after this cut-off.
In the worst-case scenario, your funds should reflect in your bank account by Tuesday at the latest.
Thanks,
The Wonga Team
Wonga's reply23 Jul 2024, 16:12
Official
Hi Boitumelo
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
It looks like you have received the funds, and your loan is live.
Unfortunately, banks don’t process any new instructions after 3pm on a Friday – meaning that it may take longer for your cash to reach your account as your application was approved after this cut-off.
In the worst-case scenario, your funds should reflect in your bank account by Tuesday at the latest.
Thanks,
The Wonga Team
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
It looks like you have received the funds, and your loan is live.
Unfortunately, banks don’t process any new instructions after 3pm on a Friday – meaning that it may take longer for your cash to reach your account as your application was approved after this cut-off.
In the worst-case scenario, your funds should reflect in your bank account by Tuesday at the latest.
Thanks,
The Wonga Team