SM
Shameem M
1 reviews | Active since Jun 2026
04 Jun 2026, 22:27
Wonga loans
I'm so unhappy I had a two month loan with wonga loans of 2nd April.The first debit was on the 2 may 2026 now the last payment was on the 1st of June...they sent a paid up letter via email...now on the 2nd of June the debited an amount of 272 n cents from my account...when I ask they can't see it but they can see the last payment loan only im very angry n wouldn't recommend this loan institution. And on top sent an email saying I owe 530...imagine
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Wonga's replyOfficial
05 Jun 2026, 12:46Hi Shameeem,
Thank you for sending through your bank statement and we apologies in the delayed response.
We have escalated the matter to Blake for further investigation. Based on our records, we did not receive your payment in May, which resulted in your account being referred to our collections partner. However, we can confirm that your account is paid in full and we will not be making any collections.
Once Blake pays the amount over to us, we will process the refund for the amount mentioned in your query.
We understand that this is not an ideal experience, and we apologise for the inconvenience caused. Improving and streamlining this process is something we are actively working on.
Kind regards,
Wonga Team
Thank you for sending through your bank statement and we apologies in the delayed response.
We have escalated the matter to Blake for further investigation. Based on our records, we did not receive your payment in May, which resulted in your account being referred to our collections partner. However, we can confirm that your account is paid in full and we will not be making any collections.
Once Blake pays the amount over to us, we will process the refund for the amount mentioned in your query.
We understand that this is not an ideal experience, and we apologise for the inconvenience caused. Improving and streamlining this process is something we are actively working on.
Kind regards,
Wonga Team
Wonga's reply05 Jun 2026, 12:46
Official
Hi Shameeem,
Thank you for sending through your bank statement and we apologies in the delayed response.
We have escalated the matter to Blake for further investigation. Based on our records, we did not receive your payment in May, which resulted in your account being referred to our collections partner. However, we can confirm that your account is paid in full and we will not be making any collections.
Once Blake pays the amount over to us, we will process the refund for the amount mentioned in your query.
We understand that this is not an ideal experience, and we apologise for the inconvenience caused. Improving and streamlining this process is something we are actively working on.
Kind regards,
Wonga Team
Thank you for sending through your bank statement and we apologies in the delayed response.
We have escalated the matter to Blake for further investigation. Based on our records, we did not receive your payment in May, which resulted in your account being referred to our collections partner. However, we can confirm that your account is paid in full and we will not be making any collections.
Once Blake pays the amount over to us, we will process the refund for the amount mentioned in your query.
We understand that this is not an ideal experience, and we apologise for the inconvenience caused. Improving and streamlining this process is something we are actively working on.
Kind regards,
Wonga Team