LM
Livhuwani M

1 reviews | Active since Jan 2024

13 Jan 2024, 09:05

Wonga loan I don't know about

Good day, It has been years now Wonga sending me emails and sms claiming iam owing them more than R5000 which I don't know about the personal details is mine but I never saw that kind of amount in bank accounts can you assist, I never take loan with wonga, the loan I have is capfin, this is affecting my credit score badly, Please assist......

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Replies (1)
Wonga
Wonga's reply15 Jan 2024, 10:30
Official
Hi Livhuwani,
 
Thanks for getting in touch with us.
 
We will investigate your claim of ***** as a matter of urgency, but in order to do so we need some supporting documentation from you. To help us investigate further, please supply the following:
 
1. A detailed Affidavit supporting your claim. 
2. A stamped bank statement from 1 May 2019 -1 Aug 2019
3. A Certified copy of your ID
4. Your Proof of residence not older than 3 months (such as a utility bill in your name)
 
You must also open a case of Identity theft at your nearest police station and provide us with the case number. 

Please forward these documents via email to
***.
 
We should receive these within 7 days from today's date. As soon as we receive these, we can investigate your claim.
 
Kind Regards,
The Wonga Team