AG
Afikile G
1 reviews | Active since Feb 2022
01 Mar 2022, 09:06
Wonga lies
It's been a month since they deducted my money in a double deduction and they have been giving me the run around to return the amount. They don't reply to their emails and the replies on Hello Peter give empty promises. I have tried calling a number of times and they tell me to send an email with proof of payment when I do that, still no reply.
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Replies (1)
Wonga's replyOfficial
01 Mar 2022, 14:01Hi Afikile,
We humbly apologize for any inconvenience caused.
We have escalated your query to the finance department in order to follow up on the refund,
kindly allow 24 hours.
We do apologize for the length of time it is take to get your query resolved,
however we have stated your request as urgent.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We have escalated your query to the finance department in order to follow up on the refund,
kindly allow 24 hours.
We do apologize for the length of time it is take to get your query resolved,
however we have stated your request as urgent.
Thank you for your patience.
The Wonga Team.
Wonga's reply01 Mar 2022, 14:01
Official
Hi Afikile,
We humbly apologize for any inconvenience caused.
We have escalated your query to the finance department in order to follow up on the refund,
kindly allow 24 hours.
We do apologize for the length of time it is take to get your query resolved,
however we have stated your request as urgent.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We have escalated your query to the finance department in order to follow up on the refund,
kindly allow 24 hours.
We do apologize for the length of time it is take to get your query resolved,
however we have stated your request as urgent.
Thank you for your patience.
The Wonga Team.