Wonga - Its not worth the hassle

So I have been a loyal Wonga client for MANY years but after this experience i would rather sell my soul than give them any more business! During the lockdown i experienced financial issues due to taking a salary cut over a 4 month period. Wonga sent out an email expressing that they cared for their customers and if anyone was having issues repaying their loans they should speak to them to work out a payment plan. I emailed Wonga in April explaining my situation and that I was unable to meet the full committed repayment amount due to the salary cut - in true slack style they didn't bother to respond until well into May when the full instalment for April had already gone off, I then again spoke to them in May and expressed that due to Aprils full instalment going off I could not pay for May but would make up the payment in July (as June was already part of the agreement) and that I would gladly pay any extra interest which was due. Wonga nicely decided to hand me over to lawyers due to the missed payment regardless of the fact that I had contacted them regarding the situation as they had recommended in their email. I have now been harassed by Lawyers 3 times since to confirm payments that I had already agreed to and when I approached Wonga they expressed that their system automatically hands unpaid accounts over which is absolute bull dust. If you have ANY other options then DO NOT use Wonga because for them to do this to someone who has supported them for years and NEVER missed a payment shows me that theyre nothing more than money hungry and need to learn a thing or two about customer service! I am DISGUSTED that they took this route and I will personally never use their services again. There are many other money lenders who will treat you like a human being so don't waste your time or energy on them - its NOT worth it