MA
Mahlako A
1 reviews | Active since Jan 2017
24 Jan 2022, 17:59
Wonga is very unprofessional
Good day, It appears that you have sold my account to Nimble collection service, now the loan is listed twice on my ICT record from Nimble and you guys. Kindly rectify that and remove your record from ICT since you sold the account and its messing with my credit record. have emailed your accounts department you never answered me. Regards, Ivy I
Helpful (0)
Replies (7)0
Replies (7)
Wonga's replyOfficial
25 Jan 2022, 10:11Hi Mahlako,
We're so sorry for any inconvenience caused.
We can confirm that when your loan was ceded to the Nimble group
(Norman Bisset and Associates) your ITC profile gets updated and stipulates
that your Wonga loan was sold to Norman Bisset and Associates.
Your ITC profile will reflect your outstanding balance that you have with the
Nimble group.
Wonga will update your ITC profile as soon as you settle your loan with
Norman Bisset and Associates.
Once you have settled your loan, please email us your proof of payment and
the paid up letter from Norman Bisset and Associates to
***.
Wonga will send an update request to all credit bureaus to have
your ITC profile updated.
Thank you for your patience.
The Wonga Team.
We're so sorry for any inconvenience caused.
We can confirm that when your loan was ceded to the Nimble group
(Norman Bisset and Associates) your ITC profile gets updated and stipulates
that your Wonga loan was sold to Norman Bisset and Associates.
Your ITC profile will reflect your outstanding balance that you have with the
Nimble group.
Wonga will update your ITC profile as soon as you settle your loan with
Norman Bisset and Associates.
Once you have settled your loan, please email us your proof of payment and
the paid up letter from Norman Bisset and Associates to
***.
Wonga will send an update request to all credit bureaus to have
your ITC profile updated.
Thank you for your patience.
The Wonga Team.
Wonga's reply25 Jan 2022, 10:11
Official
Hi Mahlako,
We're so sorry for any inconvenience caused.
We can confirm that when your loan was ceded to the Nimble group
(Norman Bisset and Associates) your ITC profile gets updated and stipulates
that your Wonga loan was sold to Norman Bisset and Associates.
Your ITC profile will reflect your outstanding balance that you have with the
Nimble group.
Wonga will update your ITC profile as soon as you settle your loan with
Norman Bisset and Associates.
Once you have settled your loan, please email us your proof of payment and
the paid up letter from Norman Bisset and Associates to
***.
Wonga will send an update request to all credit bureaus to have
your ITC profile updated.
Thank you for your patience.
The Wonga Team.
We're so sorry for any inconvenience caused.
We can confirm that when your loan was ceded to the Nimble group
(Norman Bisset and Associates) your ITC profile gets updated and stipulates
that your Wonga loan was sold to Norman Bisset and Associates.
Your ITC profile will reflect your outstanding balance that you have with the
Nimble group.
Wonga will update your ITC profile as soon as you settle your loan with
Norman Bisset and Associates.
Once you have settled your loan, please email us your proof of payment and
the paid up letter from Norman Bisset and Associates to
***.
Wonga will send an update request to all credit bureaus to have
your ITC profile updated.
Thank you for your patience.
The Wonga Team.
MA
Mahlako A's updateReviewer Update
25 Jan 2022, 21:21Good day,
But that is not the case my ICT records states that I owe Wonga and Nimble and I am really tired of this back and forth. This is the whole point of me contacting you guys, fix this issue so that my credit record states that I owe Nimble not NImble and Wonga.
Regards
But that is not the case my ICT records states that I owe Wonga and Nimble and I am really tired of this back and forth. This is the whole point of me contacting you guys, fix this issue so that my credit record states that I owe Nimble not NImble and Wonga.
Regards
MA
Mahlako A's update25 Jan 2022, 21:21
Reviewer Update
Good day,
But that is not the case my ICT records states that I owe Wonga and Nimble and I am really tired of this back and forth. This is the whole point of me contacting you guys, fix this issue so that my credit record states that I owe Nimble not NImble and Wonga.
Regards
But that is not the case my ICT records states that I owe Wonga and Nimble and I am really tired of this back and forth. This is the whole point of me contacting you guys, fix this issue so that my credit record states that I owe Nimble not NImble and Wonga.
Regards
Wonga's replyOfficial
26 Jan 2022, 07:57Hi Mahlako,
Thank you for your response.
We can assure you that as soon as your account is ceded to the Nimble group.
an update request gets sent to all credit bureaus to have your ITC status
change to "SOLD".
Should the status reflect differently, please email us a copy of your credit report to
*** and we will escalate your account to the relevant
department to have your details amended.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We can assure you that as soon as your account is ceded to the Nimble group.
an update request gets sent to all credit bureaus to have your ITC status
change to "SOLD".
Should the status reflect differently, please email us a copy of your credit report to
*** and we will escalate your account to the relevant
department to have your details amended.
Thank you for your patience.
The Wonga Team.
Wonga's reply26 Jan 2022, 07:57
Official
Hi Mahlako,
Thank you for your response.
We can assure you that as soon as your account is ceded to the Nimble group.
an update request gets sent to all credit bureaus to have your ITC status
change to "SOLD".
Should the status reflect differently, please email us a copy of your credit report to
*** and we will escalate your account to the relevant
department to have your details amended.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We can assure you that as soon as your account is ceded to the Nimble group.
an update request gets sent to all credit bureaus to have your ITC status
change to "SOLD".
Should the status reflect differently, please email us a copy of your credit report to
*** and we will escalate your account to the relevant
department to have your details amended.
Thank you for your patience.
The Wonga Team.
MA
Mahlako A's updateReviewer Update
26 Jan 2022, 22:07Tell me who will pay for that credit report you are requesting, clearly what i am saying its not loud enough "YOUR ACCOUNT IS LISTED AS ACTIVE ON MY CREDIT REPORT ,ITS NOT INDICATING SOLD. NOW THE TOTAL OF WHAT I OWE ITS WONGA PLUS NIMBLE.
I am not going to repeat myself fix it and dont expect me to pay for a credit report because Wonga cares about no one but itself.
I am not going to repeat myself fix it and dont expect me to pay for a credit report because Wonga cares about no one but itself.
MA
Mahlako A's update26 Jan 2022, 22:07
Reviewer Update
Tell me who will pay for that credit report you are requesting, clearly what i am saying its not loud enough "YOUR ACCOUNT IS LISTED AS ACTIVE ON MY CREDIT REPORT ,ITS NOT INDICATING SOLD. NOW THE TOTAL OF WHAT I OWE ITS WONGA PLUS NIMBLE.
I am not going to repeat myself fix it and dont expect me to pay for a credit report because Wonga cares about no one but itself.
I am not going to repeat myself fix it and dont expect me to pay for a credit report because Wonga cares about no one but itself.
Wonga's replyOfficial
27 Jan 2022, 07:51Hi Mahlako,
Thank you for your response.
We're so sorry but cannot assist you if you do not email
our customer care team a copy of your credit report.
Wonga will only be able to update your ITC profile
as soon as we have a hard copy of your credit report
due to the strict processes we have in place.
As soon as you email us a copy of your credit report,
will we gladly update your details to "SOLD".
Kind Regards
The Wonga Team.
Thank you for your response.
We're so sorry but cannot assist you if you do not email
our customer care team a copy of your credit report.
Wonga will only be able to update your ITC profile
as soon as we have a hard copy of your credit report
due to the strict processes we have in place.
As soon as you email us a copy of your credit report,
will we gladly update your details to "SOLD".
Kind Regards
The Wonga Team.
Wonga's reply27 Jan 2022, 07:51
Official
Hi Mahlako,
Thank you for your response.
We're so sorry but cannot assist you if you do not email
our customer care team a copy of your credit report.
Wonga will only be able to update your ITC profile
as soon as we have a hard copy of your credit report
due to the strict processes we have in place.
As soon as you email us a copy of your credit report,
will we gladly update your details to "SOLD".
Kind Regards
The Wonga Team.
Thank you for your response.
We're so sorry but cannot assist you if you do not email
our customer care team a copy of your credit report.
Wonga will only be able to update your ITC profile
as soon as we have a hard copy of your credit report
due to the strict processes we have in place.
As soon as you email us a copy of your credit report,
will we gladly update your details to "SOLD".
Kind Regards
The Wonga Team.
MA
Mahlako A's updateReviewer Update
29 Jan 2022, 09:53Good day,
Are listening to your respond , you wont update it unless you get a report .
Are you not the one who sold the account to Nimble ?
Why must a send a report that will cost me money so that your job will be easier?
If that is the case I will report this to credit ombudsman in 21 days.
Thank for nothing cause I have tried but you just want to abuse your powers.
Are listening to your respond , you wont update it unless you get a report .
Are you not the one who sold the account to Nimble ?
Why must a send a report that will cost me money so that your job will be easier?
If that is the case I will report this to credit ombudsman in 21 days.
Thank for nothing cause I have tried but you just want to abuse your powers.
MA
Mahlako A's update29 Jan 2022, 09:53
Reviewer Update
Good day,
Are listening to your respond , you wont update it unless you get a report .
Are you not the one who sold the account to Nimble ?
Why must a send a report that will cost me money so that your job will be easier?
If that is the case I will report this to credit ombudsman in 21 days.
Thank for nothing cause I have tried but you just want to abuse your powers.
Are listening to your respond , you wont update it unless you get a report .
Are you not the one who sold the account to Nimble ?
Why must a send a report that will cost me money so that your job will be easier?
If that is the case I will report this to credit ombudsman in 21 days.
Thank for nothing cause I have tried but you just want to abuse your powers.
Wonga's replyOfficial
31 Jan 2022, 07:50Hi Mahlako,
Thank you for your response.
We will liaise directly with the credit ombudsman and will
request you to email us a copy of your credit report before we
action your request to update your ITC report.
Kind Regards
The Wonga Team.
Thank you for your response.
We will liaise directly with the credit ombudsman and will
request you to email us a copy of your credit report before we
action your request to update your ITC report.
Kind Regards
The Wonga Team.
Wonga's reply31 Jan 2022, 07:50
Official
Hi Mahlako,
Thank you for your response.
We will liaise directly with the credit ombudsman and will
request you to email us a copy of your credit report before we
action your request to update your ITC report.
Kind Regards
The Wonga Team.
Thank you for your response.
We will liaise directly with the credit ombudsman and will
request you to email us a copy of your credit report before we
action your request to update your ITC report.
Kind Regards
The Wonga Team.