MM
Mapule M
1 reviews | Active since Oct 2021
02 Nov 2021, 14:41
Wonga is the worst ever, i would not recommend it to anyone.
Poorest service ever.
I have an account still pending on my credit profile but its been paid almost two years now.
They are always transferring me to another department and Lisa Van Reenen promised to update my profile for the past six months now, with no joy.
She just ignores my email now, because they are failing to give me an answer to a very simple question.
Pathetic and i regret ever using their services.
Helpful (0)
Replies (2)0
Replies (2)
Wonga's replyOfficial
02 Nov 2021, 15:19Hi Itumeleng,
We humbly apologize for any inconvenience caused.
We have reviewed what transpired on your account and can
confirm that an automated ITC update request was sent to all
credit bureaus to have your ITC profile updated.
The agent has re-escalated your details and another urgent update request was sent
to all credit bureaus.
'
It is unknown if they have any backlogs but we can assure you that
we have now re-escalated your details to the credit bureaus to have
your ITC profile updated and have marked the update request as urgent.
Thank you for your patience.
The Wonga Team
We humbly apologize for any inconvenience caused.
We have reviewed what transpired on your account and can
confirm that an automated ITC update request was sent to all
credit bureaus to have your ITC profile updated.
The agent has re-escalated your details and another urgent update request was sent
to all credit bureaus.
'
It is unknown if they have any backlogs but we can assure you that
we have now re-escalated your details to the credit bureaus to have
your ITC profile updated and have marked the update request as urgent.
Thank you for your patience.
The Wonga Team
Wonga's reply02 Nov 2021, 15:19
Official
Hi Itumeleng,
We humbly apologize for any inconvenience caused.
We have reviewed what transpired on your account and can
confirm that an automated ITC update request was sent to all
credit bureaus to have your ITC profile updated.
The agent has re-escalated your details and another urgent update request was sent
to all credit bureaus.
'
It is unknown if they have any backlogs but we can assure you that
we have now re-escalated your details to the credit bureaus to have
your ITC profile updated and have marked the update request as urgent.
Thank you for your patience.
The Wonga Team
We humbly apologize for any inconvenience caused.
We have reviewed what transpired on your account and can
confirm that an automated ITC update request was sent to all
credit bureaus to have your ITC profile updated.
The agent has re-escalated your details and another urgent update request was sent
to all credit bureaus.
'
It is unknown if they have any backlogs but we can assure you that
we have now re-escalated your details to the credit bureaus to have
your ITC profile updated and have marked the update request as urgent.
Thank you for your patience.
The Wonga Team
MM
Mapule M's updateReviewer Update
23 Jan 2022, 09:04- This is still not done to date.
MM
Mapule M's update23 Jan 2022, 09:04
Reviewer Update
- This is still not done to date.