SB
Soritha B

1 reviews | Active since Oct 2019

01 Nov 2022, 10:21

Wonga is the worst, after settlement

I've been asking for a settlement letter from Wonga and their legal attorney but have no luck of getting hold of either of them. They don't respond to any email and calling doesn't help either.

0
Replies (3)
Wonga
Wonga's reply01 Nov 2022, 11:56
Official
Hi Soritha,

We sincerely apologize for the inconvenience caused.

We can confirm that your loan has been ceded to Norman Bisset and Associates (Nimble).

Wonga unfortunately cannot assist you in any way. 

You may contact them on *** or email on ***,

requesting a settlement letter. 

Thank you for your patience.

The Wonga Team. 
SB
Soritha B's update01 Nov 2022, 12:00
Reviewer Update
So, even though I was your customer, you can't take responsibility to escalate the matter to Nimble?

Wonga
Wonga's reply01 Nov 2022, 13:09
Official
Hi Soritha, 

Thank you for your response.

We can confirm that we have escalated your query to our Collections Manager,

who will request that Nimble give you a call back within 24 hours.

Thank you for your patience.

The Wonga Team.