WN
Wonder N

1 reviews | Active since Jun 2015

26 May 2021, 13:59

Wonga is ****ing many south african to keep coming back to them

I had multiple revolving accounts with Wonga the previous year most on them I paid in full. However this Financial institution does not close all paid accounts which had resulted on my affordibility being exposed as very high. I only owe the less than 1800.00 but when the credit record comes it say all my accounts since may last year are still open. I just lost a house deal because of them.

I tried to speak to them to close this accounts no one ever did that. Cell ***

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Replies (1)
Wonga
Wonga's reply26 May 2021, 14:32
Official
Hi  Xolani,

We humbly apologize for any inconvenience caused.

Our process at Wonga is, once you settle your loan, the system 

automatically sends an update request to all credit bureaus 

to have your ITC profile updated.

It is unknown if the credit bureaus has any backlogs

but we will re-escalate your details to all the credit bureaus to have 

your ITC profile updated. 

We have emailed you a paid up letter for your last loan that was 

settled and have advised that all previous loans has been repaid in full.

Thank you for your patience.

The Wonga Team.