Z
Zanele
1 reviews | Active since Mar 2022
21 Apr 2024, 19:00
WONGA IS MESSING UP MY CREDIT SCORE.
If I had the option to give zero stars, I would.
I wrote a review last month that my credit report on Clearscore indicates that I missed two payments (January and February). Guess what? I checked it again this month and it says I missed March’s payment. This is THREE missed payments which is false information. I’ve paid on time through the debit order mandate. I’ve sent Wonga an email showing this and I haven’t gotten a response.
I’ll never ever ever ever use Wonga again. 🤞🏾 It seems like they are doing this to other people just based on the reviews I’ve seen here.
Helpful (0)
Replies (2)0
Replies (2)Wonga's replyOfficial
22 Apr 2024, 09:46Hi Zanele,
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your surname so we may assist further.
Thanks,The Wonga Team
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your surname so we may assist further.
Thanks,The Wonga Team
Wonga's reply22 Apr 2024, 09:46
Official
Hi Zanele,
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your surname so we may assist further.
Thanks,The Wonga Team
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your surname so we may assist further.
Thanks,The Wonga Team
Wonga's replyOfficial
22 Apr 2024, 11:49Hi Zanele,
Thank-you for confirming your details and patience while we reviewed your account.
Please refer to our response sent to your registered email address by the Customer Care Team regarding your enquiry.
Thanks, The Wonga Team
Thank-you for confirming your details and patience while we reviewed your account.
Please refer to our response sent to your registered email address by the Customer Care Team regarding your enquiry.
Thanks, The Wonga Team
Wonga's reply22 Apr 2024, 11:49
Official
Hi Zanele,
Thank-you for confirming your details and patience while we reviewed your account.
Please refer to our response sent to your registered email address by the Customer Care Team regarding your enquiry.
Thanks, The Wonga Team
Thank-you for confirming your details and patience while we reviewed your account.
Please refer to our response sent to your registered email address by the Customer Care Team regarding your enquiry.
Thanks, The Wonga Team
