MS
Mangi S
1 reviews | Active since Sept 2020
22 Aug 2023, 19:14
Wonga is bad bad bad!
I took a loan from wonga in December unfortunately working in the aviation filed it hasn't been doing well I inform them that I have been rentranched spoke to their insurance department and she sent me the email of how I will claim 3 days later due to loadshading I couldn't send send the required documents then I started getting calls from MBA being told they have sold my account to them ever since they have been harassing me calling me even at night. I called again to tell them my situation but they told me about investigation it's 2 months now nothing from them. I am very disappointed. If you thinking of taking a loan with them don't they don't practice what they preqch.
Helpful (0)
Replies (5)0
Replies (5)
Wonga's replyOfficial
23 Aug 2023, 07:54Good day,
We sincerely apologize for the inconvenience caused.
Please provide us with your full name and surname so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
Please provide us with your full name and surname so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
Wonga's reply23 Aug 2023, 07:54
Official
Good day,
We sincerely apologize for the inconvenience caused.
Please provide us with your full name and surname so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
Please provide us with your full name and surname so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
MS
Mangi S's updateReviewer Update
23 Aug 2023, 14:40Simangele Sibiya
MS
Mangi S's update23 Aug 2023, 14:40
Reviewer Update
Simangele Sibiya
Wonga's replyOfficial
24 Aug 2023, 06:48Hi Simangele,
Thank you for your response.
We have reviewed what has transpired on your account and can confirm
that you account has been sold over to Norman Bisset and Associates.
Please contact them on *** or email ***,
provide them with the necessary documents and they will be able to assist you.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We have reviewed what has transpired on your account and can confirm
that you account has been sold over to Norman Bisset and Associates.
Please contact them on *** or email ***,
provide them with the necessary documents and they will be able to assist you.
Thank you for your patience.
The Wonga Team.
Wonga's reply24 Aug 2023, 06:48
Official
Hi Simangele,
Thank you for your response.
We have reviewed what has transpired on your account and can confirm
that you account has been sold over to Norman Bisset and Associates.
Please contact them on *** or email ***,
provide them with the necessary documents and they will be able to assist you.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We have reviewed what has transpired on your account and can confirm
that you account has been sold over to Norman Bisset and Associates.
Please contact them on *** or email ***,
provide them with the necessary documents and they will be able to assist you.
Thank you for your patience.
The Wonga Team.
MS
Mangi S's updateReviewer Update
24 Aug 2023, 11:35Good day
Thank for proving my point. I have proof of calls and and email that I was in a process of claiming from the insurance yet you guys sold my account before the 30 days expired. How is that I have to communicate with people whom your company decided to close the account without it being paid out by insurance what is written on the contract is not what I got just empty promises. I still say Wonga is bad bad bad!
Thank for proving my point. I have proof of calls and and email that I was in a process of claiming from the insurance yet you guys sold my account before the 30 days expired. How is that I have to communicate with people whom your company decided to close the account without it being paid out by insurance what is written on the contract is not what I got just empty promises. I still say Wonga is bad bad bad!
MS
Mangi S's update24 Aug 2023, 11:35
Reviewer Update
Good day
Thank for proving my point. I have proof of calls and and email that I was in a process of claiming from the insurance yet you guys sold my account before the 30 days expired. How is that I have to communicate with people whom your company decided to close the account without it being paid out by insurance what is written on the contract is not what I got just empty promises. I still say Wonga is bad bad bad!
Thank for proving my point. I have proof of calls and and email that I was in a process of claiming from the insurance yet you guys sold my account before the 30 days expired. How is that I have to communicate with people whom your company decided to close the account without it being paid out by insurance what is written on the contract is not what I got just empty promises. I still say Wonga is bad bad bad!
Wonga's replyOfficial
24 Aug 2023, 15:59Hi Simangele,
Thank you for your response,
we can confirm that we will further liaise with you via our email platform
due to customer privacy.
Thank you for your patience.
The Wonga Team.
Thank you for your response,
we can confirm that we will further liaise with you via our email platform
due to customer privacy.
Thank you for your patience.
The Wonga Team.
Wonga's reply24 Aug 2023, 15:59
Official
Hi Simangele,
Thank you for your response,
we can confirm that we will further liaise with you via our email platform
due to customer privacy.
Thank you for your patience.
The Wonga Team.
Thank you for your response,
we can confirm that we will further liaise with you via our email platform
due to customer privacy.
Thank you for your patience.
The Wonga Team.