kM
kirwyn M
1 reviews | Active since May 2019
02 May 2019, 12:13
WONGA horrible customer service!!!!!! STAY FAAAAAAAR AWAY!!
The most unprofessional communication ever!!! i was told if i dont feel comfortable with sharing my details over whatsapp i should go look else where. who on earth is comfortable with sending banking details over whatsapp????
The contact numbers were **********
the consultant Did not want to provide his/ her name.
Helpful (0)
Replies (2)0
Replies (2)
Wonga's replyOfficial
02 May 2019, 12:25Hi Kirwyn,
Thanks for bringing this to our attention.
We do not have a whatsapp service where we communicate with our customers and request bank account information.
We're happy that you have been alert by not providing this information.
One of our specialists, Unathi, will contact you immediately and assist you further so we can investigate this.
Thank You
The Wonga Team
Thanks for bringing this to our attention.
We do not have a whatsapp service where we communicate with our customers and request bank account information.
We're happy that you have been alert by not providing this information.
One of our specialists, Unathi, will contact you immediately and assist you further so we can investigate this.
Thank You
The Wonga Team
Wonga's reply02 May 2019, 12:25
Official
Hi Kirwyn,
Thanks for bringing this to our attention.
We do not have a whatsapp service where we communicate with our customers and request bank account information.
We're happy that you have been alert by not providing this information.
One of our specialists, Unathi, will contact you immediately and assist you further so we can investigate this.
Thank You
The Wonga Team
Thanks for bringing this to our attention.
We do not have a whatsapp service where we communicate with our customers and request bank account information.
We're happy that you have been alert by not providing this information.
One of our specialists, Unathi, will contact you immediately and assist you further so we can investigate this.
Thank You
The Wonga Team
Wonga's replyOfficial
02 May 2019, 13:03Thank you for chatting to Unathi.
We're thrilled that she could explain to you how our service works on also inform you on 419 ****.
We're happy that your complaint is resolved now.
Kindly re-rate our service and have a great day further.
We're thrilled that she could explain to you how our service works on also inform you on 419 ****.
We're happy that your complaint is resolved now.
Kindly re-rate our service and have a great day further.
Wonga's reply02 May 2019, 13:03
Official
Thank you for chatting to Unathi.
We're thrilled that she could explain to you how our service works on also inform you on 419 ****.
We're happy that your complaint is resolved now.
Kindly re-rate our service and have a great day further.
We're thrilled that she could explain to you how our service works on also inform you on 419 ****.
We're happy that your complaint is resolved now.
Kindly re-rate our service and have a great day further.