BV
Busi V
1 reviews | Active since Aug 2019
21 Jul 2022, 11:51
Wonga Finances ZA
Why do you guys not update with the credit bureaus when an account is settled, I have been sending emails with no response, I settled this account last year!!! I have been calling with no success.
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Wonga's replyOfficial
22 Jul 2022, 10:20Hi Busi,
We sincerely apologize for the inconvenience caused.
We can confirm that we will send an update request to all credit bureaus
( Transunion, Experian, XDS , Compuscan and Vericred ) to have your ITC profile updated as a matter of urgency,
please forward a full copy of your credit report to escalate your account.
Once our investigation is concluded, will we feed back to you via our email platform.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We can confirm that we will send an update request to all credit bureaus
( Transunion, Experian, XDS , Compuscan and Vericred ) to have your ITC profile updated as a matter of urgency,
please forward a full copy of your credit report to escalate your account.
Once our investigation is concluded, will we feed back to you via our email platform.
Thank you for your patience.
The Wonga Team.
Best regards,
Wonga's reply22 Jul 2022, 10:20
Official
Hi Busi,
We sincerely apologize for the inconvenience caused.
We can confirm that we will send an update request to all credit bureaus
( Transunion, Experian, XDS , Compuscan and Vericred ) to have your ITC profile updated as a matter of urgency,
please forward a full copy of your credit report to escalate your account.
Once our investigation is concluded, will we feed back to you via our email platform.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We can confirm that we will send an update request to all credit bureaus
( Transunion, Experian, XDS , Compuscan and Vericred ) to have your ITC profile updated as a matter of urgency,
please forward a full copy of your credit report to escalate your account.
Once our investigation is concluded, will we feed back to you via our email platform.
Thank you for your patience.
The Wonga Team.
Best regards,