GC
Graham C
1 reviews | Active since Nov 2017
13 Mar 2019, 16:12
Wonga Finance Sa license for operations should be revoked in south africa
Worse micro financing company please stay clear i called there help desk to inform them that i have changed bank details and before the date of the load payback only to be told that i can only make arrangements after the repayment has bounced I then sent an email questioning this act as it is a clear ********* practice and had no response i got a sms stating that my account has been handed over to blake service 15 days after and now i must pay for wongas incompetence I dont think its fair and this company license t o operate in South Africa should be revoked zero attempted in contacting me me zero attempts to arrange payment what kind of bussness are they running
Helpful (0)
Replies (2)0
Replies (2)Wonga's replyOfficial
14 Mar 2019, 08:05Hi Graham,
We're sorry to hear about your experience.
Sonja from our Customer Resolutions team will contact you immediately, so we can resolve your complaint and assist you further.
Thank You
The Wonga Team
We're sorry to hear about your experience.
Sonja from our Customer Resolutions team will contact you immediately, so we can resolve your complaint and assist you further.
Thank You
The Wonga Team
Wonga's reply14 Mar 2019, 08:05
Official
Hi Graham,
We're sorry to hear about your experience.
Sonja from our Customer Resolutions team will contact you immediately, so we can resolve your complaint and assist you further.
Thank You
The Wonga Team
We're sorry to hear about your experience.
Sonja from our Customer Resolutions team will contact you immediately, so we can resolve your complaint and assist you further.
Thank You
The Wonga Team
Wonga's replyOfficial
14 Mar 2019, 10:29Thank you for chatting to Sonja today.
We're happy that we could resolve your complaint.
We have arranged with our Collections team to contact you on the 3rd of April 2019, to setup a debit order for payment collection as agreed.
Kindly re-rate our service.
Have a great day further.
We're happy that we could resolve your complaint.
We have arranged with our Collections team to contact you on the 3rd of April 2019, to setup a debit order for payment collection as agreed.
Kindly re-rate our service.
Have a great day further.
Wonga's reply14 Mar 2019, 10:29
Official
Thank you for chatting to Sonja today.
We're happy that we could resolve your complaint.
We have arranged with our Collections team to contact you on the 3rd of April 2019, to setup a debit order for payment collection as agreed.
Kindly re-rate our service.
Have a great day further.
We're happy that we could resolve your complaint.
We have arranged with our Collections team to contact you on the 3rd of April 2019, to setup a debit order for payment collection as agreed.
Kindly re-rate our service.
Have a great day further.
