Wonga Finance: ***********, poor service and **********.

The incompetence and poor service of Wonga and it's third parties is a shame and disappointment. I would never recommend Wonga to anyone. My account was debited an amount of R4168 about two weeks ago to one of their third parties (Alliance) to settle a loan I took with them. However the statement they (Wonga) sent me says I was never debited at all. When I call their third party Alliance, they confirm that the received the money and was debited on the 22nd. Alliance further told me that they have updated their books and sent them to Wonga to update.

When I address this with Wonga through a phone call no one takes me serious, they say "they're looking into it" and drops my call and not call back even, no one responds to my emails. The two weeks has passed now, their system keeps accumulating interest on the account that is settled because they dont update their books on time and so their system.Their staff is *********** therefore their business too. They are a hustle to work with, this was my first and last time I take a loan with them. I will not recommend Wonga to anyone.

Please update your books and systems because I paid off that loan.