wonga dont reply or care about customers

Item: Wonga
Rating: 1
Author: christiaan G

i have been waiting since begining june for a paid up letter still till today havent recieved any feedback sent all the proof that its been paid but no reply at all cant phone them because no one answers was holding for an hour sent 50 plus emails no reply

no one helps you

Helpful (0)

Replies (2)

Wonga's replyOfficial

20 Aug 2020, 09:41

Hi Christiaan,

We're so sorry for any inconvenience caused.

Please send us a private message with your ID number

and we will investigate what transpired on your account and why your case

was never resolved

Thank you for your patience.

Kind Regards

The Wonga Team.

Wonga's reply20 Aug 2020, 09:41

Official

Wonga's replyOfficial

20 Aug 2020, 14:39

Hi Christiaan

Please check your ID number you sent us. I cannot pick up any account with the ID number you provided.

Kind Regards

The Wonga Team.

Wonga's reply20 Aug 2020, 14:39

Official

Hi Christiaan

Please check your ID number you sent us. I cannot pick up any account with the ID number you provided.

Kind Regards

The Wonga Team.