RK
REINETTE K
1 reviews | Active since Aug 2022
18 Aug 2022, 13:26
Wonga does not respond what a ****
I have complained , sent emails and till today got no response. I paid the remaining balance and the website still shows that i owe Wonga, i sent my statement as requested , got no feedback, i asked for my money back so that they can debit end of the month still got no response , what is this really? is this some kind of a ****????
Helpful (0)
Replies (2)0
Replies (2)
Wonga's replyOfficial
19 Aug 2022, 08:29Hi Reinette,
We sincerely apologize for the inconvenience caused.
We can confirm that there delay in responses and can confirm that we are experiencing very high volumes.
Unfortunately we have not received your statement in order to action your request.
Please send an email using your email address registered on your Wonga account.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We can confirm that there delay in responses and can confirm that we are experiencing very high volumes.
Unfortunately we have not received your statement in order to action your request.
Please send an email using your email address registered on your Wonga account.
Thank you for your patience.
The Wonga Team.
Wonga's reply19 Aug 2022, 08:29
Official
Hi Reinette,
We sincerely apologize for the inconvenience caused.
We can confirm that there delay in responses and can confirm that we are experiencing very high volumes.
Unfortunately we have not received your statement in order to action your request.
Please send an email using your email address registered on your Wonga account.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We can confirm that there delay in responses and can confirm that we are experiencing very high volumes.
Unfortunately we have not received your statement in order to action your request.
Please send an email using your email address registered on your Wonga account.
Thank you for your patience.
The Wonga Team.
Wonga's replyOfficial
19 Aug 2022, 16:04Hi Reinette,
Thank you for your response.
We can confirm that we will gladly action your request once our finance team
attaches your bank statement to your Wonga account and allocate the payment.
We require you to please email us your bank statement to ***
from the email address your used when you registered online.
Once our finance team receives the bank statement,
will we action your request and feed back to you via our email platform.
Kind Regards,
The Wonga Team.
Thank you for your response.
We can confirm that we will gladly action your request once our finance team
attaches your bank statement to your Wonga account and allocate the payment.
We require you to please email us your bank statement to ***
from the email address your used when you registered online.
Once our finance team receives the bank statement,
will we action your request and feed back to you via our email platform.
Kind Regards,
The Wonga Team.
Wonga's reply19 Aug 2022, 16:04
Official
Hi Reinette,
Thank you for your response.
We can confirm that we will gladly action your request once our finance team
attaches your bank statement to your Wonga account and allocate the payment.
We require you to please email us your bank statement to ***
from the email address your used when you registered online.
Once our finance team receives the bank statement,
will we action your request and feed back to you via our email platform.
Kind Regards,
The Wonga Team.
Thank you for your response.
We can confirm that we will gladly action your request once our finance team
attaches your bank statement to your Wonga account and allocate the payment.
We require you to please email us your bank statement to ***
from the email address your used when you registered online.
Once our finance team receives the bank statement,
will we action your request and feed back to you via our email platform.
Kind Regards,
The Wonga Team.