MG
Monica G

1 reviews | Active since Jan 2020

27 Sept 2021, 11:44

Wonga does not remove notifications of your credit report once accounts have been settled!

Wonga, Nimble and VVM are giving me the runaround. I have called all three companies numerous times and no one gives me a straight answer or they refer to the other. I have settled the Wonga account in full, sent the proof to all three companies and each of every one of you are flat our refusing to remove your notification off my credit report. I do not owe either one of you and frankly do not give a damn what you do from now on, remove my name off your books and remove your notification off my report. Stop being ****ing ************. How many times have I called you people and your agents lie!!!!

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Replies (3)
Wonga
Wonga's reply27 Sept 2021, 12:37
Official
Hi Monica, 

We humbly apologize for any inconvenience caused. 

We have reviewed what transpired on your Wonga account and can confirm 

that your loan was ceded to  Norman Bisset & Associates.

The bank details on your proof of payment was made to Norman Bisset & Associates

and not Wonga.

They will update your ITC profile and they will provide you with a paid up letter.

Wonga unfortunately, cannot assist you in any way. 

Please contact them directly on *** and they will assist 

you with your request.

Kind Regards,

The Wonga Team.

MG
Monica G's update27 Sept 2021, 13:06
Reviewer Update
I cannot see this number
Wonga
Wonga's reply27 Sept 2021, 14:34
Official
Hi Monica,
 
Thank you for your response.

We have responded to you via our email platform. 

Norman Bissett and Associates contact number we have emailed to your 

registered email address. 

Kind Regards

The Wonga Team.