JR
Janus R

1 reviews | Active since Dec 2020

27 Feb 2023, 20:40

Wonga Causes Bad Credit

Hello Peter And Consumers.

Do not use Wonga For any short term loans, you WILL GET A BAD CREDIT SCORE!!

I had used Wonga for many years, I had always paid them on time.

This past December they Deducted the Debit order very Early from my account, without my Consent and i did not receive my salary yet. They deducted my last Groceries Funds and I was forced to reverse the Debit Order. Early Jan they’re blake Collections contacted me and said I need to pay. I immediately apologised that I didnt do so before and did soo Within the following 10 mins.

After numerous phone calls and Emails, I am the same amount overdue, I sent the the Proof of Payment, i mailed and Mailed, them called ( just to get told dont stress),

So saturday I log into Clearscore just to see that Wonga claims I have missed 2 months Payments.

I mailed them again and asked for assistance before day end today, just to be ignored once again.

Please note there are more RELIABLE OPTIONS

0
Replies (3)
Wonga
Wonga's reply28 Feb 2023, 07:49
Official
Hi J****,

 We sincerely apologize for the inconvenience caused. 

 Please copy of your full credit report and we'll escalate your account has a matter of urgency.

 We can confirm that Clear Score is not a credit bureau,

 please forward a copy of your credit report from either Transunion, Experian, XDS or Compuscan.

 Once again, we're so sorry for the inconvenience caused.

 Thank you for your patience.

 The Wonga Team. 

Best regards,

JR
Janus R's update28 Feb 2023, 08:26
Reviewer Update
On your website it still shows Outstanding and Overdue !
Wonga
Wonga's reply28 Feb 2023, 15:11
Official
Hi J****, As per our telephonic conversation, we can confirm that a settlement letter has been provided to you via our email platform. Once your payment has been allocated and your account has been updated, we will notify all credit bureaus and provide you with a paid up letter. Thank you for your time and patience. The Wonga Team.

Best regards,