DB
David B

1 reviews | Active since Aug 2020

11 Sept 2020, 09:51

WONGA BAD SERVICE AS USUALLY

Ok so here i am waiting for Wonga's feed back again, gave them my ID and they investigated my problem as ive mentioned before i have paid 3 payments as agreed to to HTN ATTORNEYS in full and suppose to receive my refund for overpaying them and Wonga got back to me saying that HTN ATTORNEYS said i only paid once an amount of R195, so i rep**** to that email with the screen shot evidence of my 3 payments reflecting on my bank statement which i made and yrs still no feedback. What a shame a company that does shady business doesnt last and will eventually end up liquidating

0
Replies (4)
Wonga
Wonga's reply14 Sept 2020, 14:36
Official
Hi David, 

We humbly apologize for any inconvenience caused.

We will investigate why your query was not responded to and 

can assure you it will be dealt with internally.

Please provide us with your ID number and we can have your 

query resolved as soon as possible.

Thank you for your patience.

The Wonga Team.
DB
David B's update14 Sept 2020, 15:03
Reviewer Update
Bull**** i have received an email from you guys and you have sided with the ******** HTN ATTORNEYS who takes people's money and when i sent you guys a rep**** email with my bank statements of proving that i have paid but yet you guys have ignored me. So no i do not accept your apology and i am not a tennis ball that you can hit back and forth. So heres is my solution, i will be involving the Ombudsman and they will surely see this resolved and red flag your company and believe you me your business or whatever it is that you think you have will close down, thats a promise....
DB
David B's update14 Sept 2020, 15:04
Reviewer Update
How many times must i give my ID and be messed around
DB
David B's update14 Sept 2020, 15:05
Reviewer Update
Now damn Wonga is stucked on my credit record saying one month in arrears every damn month