CM
Cl M
1 reviews | Active since Dec 2018
15 Jul 2021, 09:02
WONGA bad service!!
You guys transfer to people that cannot assist. Ive been struggling for months now to get my husbands closed account letter from you guys. please look into this asap
Helpful (0)
Replies (1)0
Replies (1)
Wonga's replyOfficial
15 Jul 2021, 09:44Hi Caren Lee,
We humbly apologize for any inconvenience caused.
Due to the strict security measures we have in place, we unfortunately cannot assist you in any way.
Wonga abides by the rules and regulations set out by the NCA, and if your spouse is under
debt review, we have to contact your spouses debt councilor.
We have escalated the request to our debt review team and they will be in contact with his
debt councilor as feedback needs to be given to them and they will liaise directly with
your spouse.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
Due to the strict security measures we have in place, we unfortunately cannot assist you in any way.
Wonga abides by the rules and regulations set out by the NCA, and if your spouse is under
debt review, we have to contact your spouses debt councilor.
We have escalated the request to our debt review team and they will be in contact with his
debt councilor as feedback needs to be given to them and they will liaise directly with
your spouse.
Thank you for your patience.
The Wonga Team.
Wonga's reply15 Jul 2021, 09:44
Official
Hi Caren Lee,
We humbly apologize for any inconvenience caused.
Due to the strict security measures we have in place, we unfortunately cannot assist you in any way.
Wonga abides by the rules and regulations set out by the NCA, and if your spouse is under
debt review, we have to contact your spouses debt councilor.
We have escalated the request to our debt review team and they will be in contact with his
debt councilor as feedback needs to be given to them and they will liaise directly with
your spouse.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
Due to the strict security measures we have in place, we unfortunately cannot assist you in any way.
Wonga abides by the rules and regulations set out by the NCA, and if your spouse is under
debt review, we have to contact your spouses debt councilor.
We have escalated the request to our debt review team and they will be in contact with his
debt councilor as feedback needs to be given to them and they will liaise directly with
your spouse.
Thank you for your patience.
The Wonga Team.