LB
Lindie B

1 reviews | Active since Sept 2018

26 Sept 2018, 14:01

WONGA BAD SERVICE

I'm trying to get my outstanding balance from Wonga since November 2017. they tell me to phone the attorneys but when I do they tell me the account is with Wonga not them. This is going on for how many months now. I want to clear my name of debt review and they are the only ones that I'm struggling with since November. They still cant give me my outstanding balance. THE ARE REALLY BAD. I sent how many emails and they keep telling me to phone the attorneys that doesn't even have my account with them any more.

0
Replies (3)
Wonga
Wonga's reply26 Sept 2018, 14:48
Official

Hi Lindie,

We're sorry to hear that you have not received your outstanding balance in order to settle your loan.

Thank you for chatting with Sonja.

She's trying to get hold of you to make sure that you're given the correct outstanding balance.

Please provide us with a preferred call back number and time so we can your issue.

Thank You

The Wonga Team

Best regards,

LB
Lindie B's update26 Sept 2018, 15:04
Reviewer Update
Good day please contact me on ********** ext 6299 before 16:00
Wonga
Wonga's reply26 Sept 2018, 15:16
Official

Thank you for chatting with Sonja.

We're thrilled that she could provide you with the correct balance and that you will be settling the outstanding loan today.

Once your payment has been allocated to your account, we will provide you with a paid-up letter and update your credit profile accordingly.

Kindly re-rate our service.

Have a great day further.

Best regards,