lM
lebo M
1 reviews | Active since Jul 2013
14 Jan 2023, 10:06
wonga assist to clean this up!
I have been handed over to a Nimble Group Associates by WONGA on an account settled already. I am struggling to get the matter settled - this despite WONGA issuing a settlement letter!
Helpful (0)
Replies (12)0
Replies (12)
Wonga's replyOfficial
16 Jan 2023, 07:56Hi Lebo,
We sincerely apologize for the inconvenience caused.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
Wonga's reply16 Jan 2023, 07:56
Official
Hi Lebo,
We sincerely apologize for the inconvenience caused.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
Please provide us with your ID number so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
Wonga's replyOfficial
16 Jan 2023, 12:03Hi Lebo,
Thank you for your response.
We have reviewed what has transpired on your account and can confirm that you have app****
for a 1 month loan for the amount of R8000.00, however, your installments has been reversed twice.
Two payments for the amount of R350.00 were made on the 29/07/2022 and 12/08/2022.
We can confirm that there is still a balance on your account and thus your account being
sold to Norman Bisset and Associates ( Nimble).
Please contact them on *** and they will be happy to assist you with a statement.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We have reviewed what has transpired on your account and can confirm that you have app****
for a 1 month loan for the amount of R8000.00, however, your installments has been reversed twice.
Two payments for the amount of R350.00 were made on the 29/07/2022 and 12/08/2022.
We can confirm that there is still a balance on your account and thus your account being
sold to Norman Bisset and Associates ( Nimble).
Please contact them on *** and they will be happy to assist you with a statement.
Thank you for your patience.
The Wonga Team.
Wonga's reply16 Jan 2023, 12:03
Official
Hi Lebo,
Thank you for your response.
We have reviewed what has transpired on your account and can confirm that you have app****
for a 1 month loan for the amount of R8000.00, however, your installments has been reversed twice.
Two payments for the amount of R350.00 were made on the 29/07/2022 and 12/08/2022.
We can confirm that there is still a balance on your account and thus your account being
sold to Norman Bisset and Associates ( Nimble).
Please contact them on *** and they will be happy to assist you with a statement.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We have reviewed what has transpired on your account and can confirm that you have app****
for a 1 month loan for the amount of R8000.00, however, your installments has been reversed twice.
Two payments for the amount of R350.00 were made on the 29/07/2022 and 12/08/2022.
We can confirm that there is still a balance on your account and thus your account being
sold to Norman Bisset and Associates ( Nimble).
Please contact them on *** and they will be happy to assist you with a statement.
Thank you for your patience.
The Wonga Team.
lM
lebo M's updateReviewer Update
16 Jan 2023, 12:42Hi there
Yes, that is correct. The amount was reversed on the 24 and 25th July 2022. The debit finally went out on the 26 July 2022 to WONGA.
I have sent screenshot of NIMBLE demands on me to pay the R350 to NIMBLE which was claimed as excess due to the late/reversal
I have sent through all screenshots to WONGA and NIMBLE ON this issue - including the proof of payment. I made a payment of 9,307.54 to wonga on the 26 July
This is so frustrating as all text messages demanding the R350 from Nimble were sent to WONGA and Nimble - As I was questioning being bul****
I have all this evidence including my first complaint to WONGA - where I was issued with settlement letter
where is this additional amount coming from - I can prove all incoming loans from wonga!!!
Yes, that is correct. The amount was reversed on the 24 and 25th July 2022. The debit finally went out on the 26 July 2022 to WONGA.
I have sent screenshot of NIMBLE demands on me to pay the R350 to NIMBLE which was claimed as excess due to the late/reversal
I have sent through all screenshots to WONGA and NIMBLE ON this issue - including the proof of payment. I made a payment of 9,307.54 to wonga on the 26 July
This is so frustrating as all text messages demanding the R350 from Nimble were sent to WONGA and Nimble - As I was questioning being bul****
I have all this evidence including my first complaint to WONGA - where I was issued with settlement letter
where is this additional amount coming from - I can prove all incoming loans from wonga!!!
lM
lebo M's update16 Jan 2023, 12:42
Reviewer Update
Hi there
Yes, that is correct. The amount was reversed on the 24 and 25th July 2022. The debit finally went out on the 26 July 2022 to WONGA.
I have sent screenshot of NIMBLE demands on me to pay the R350 to NIMBLE which was claimed as excess due to the late/reversal
I have sent through all screenshots to WONGA and NIMBLE ON this issue - including the proof of payment. I made a payment of 9,307.54 to wonga on the 26 July
This is so frustrating as all text messages demanding the R350 from Nimble were sent to WONGA and Nimble - As I was questioning being bul****
I have all this evidence including my first complaint to WONGA - where I was issued with settlement letter
where is this additional amount coming from - I can prove all incoming loans from wonga!!!
Yes, that is correct. The amount was reversed on the 24 and 25th July 2022. The debit finally went out on the 26 July 2022 to WONGA.
I have sent screenshot of NIMBLE demands on me to pay the R350 to NIMBLE which was claimed as excess due to the late/reversal
I have sent through all screenshots to WONGA and NIMBLE ON this issue - including the proof of payment. I made a payment of 9,307.54 to wonga on the 26 July
This is so frustrating as all text messages demanding the R350 from Nimble were sent to WONGA and Nimble - As I was questioning being bul****
I have all this evidence including my first complaint to WONGA - where I was issued with settlement letter
where is this additional amount coming from - I can prove all incoming loans from wonga!!!
Wonga's replyOfficial
17 Jan 2023, 16:24Hi Lebo,
Thank you for your response.
As per your conversation with one of our agents,
we can confirm that the confirmation email was sent in error and there is in fact
a balance on your account.
The payment made on the you are referring to in your previous post was for a different loan.
Due to your account being sold to Norman Bisset and Associates,
we are unable to assist you in any way.
Please contact them and they will gladly assist you with a Statement of Account.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
As per your conversation with one of our agents,
we can confirm that the confirmation email was sent in error and there is in fact
a balance on your account.
The payment made on the you are referring to in your previous post was for a different loan.
Due to your account being sold to Norman Bisset and Associates,
we are unable to assist you in any way.
Please contact them and they will gladly assist you with a Statement of Account.
Thank you for your patience.
The Wonga Team.
Wonga's reply17 Jan 2023, 16:24
Official
Hi Lebo,
Thank you for your response.
As per your conversation with one of our agents,
we can confirm that the confirmation email was sent in error and there is in fact
a balance on your account.
The payment made on the you are referring to in your previous post was for a different loan.
Due to your account being sold to Norman Bisset and Associates,
we are unable to assist you in any way.
Please contact them and they will gladly assist you with a Statement of Account.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
As per your conversation with one of our agents,
we can confirm that the confirmation email was sent in error and there is in fact
a balance on your account.
The payment made on the you are referring to in your previous post was for a different loan.
Due to your account being sold to Norman Bisset and Associates,
we are unable to assist you in any way.
Please contact them and they will gladly assist you with a Statement of Account.
Thank you for your patience.
The Wonga Team.
lM
lebo M's updateReviewer Update
17 Jan 2023, 20:21between 2022 May and to date only one loan was made into my account, and only one payment on the 26th July made to WONGA to settle. It is interesting that WONGA is now distancing itself from this mess without even asking me to substantiate this. Norman Bisset has been sending me from pillar to post for a loan I never took. How could i take a loan with WONGA while I still have an amount owing?
lM
lebo M's update17 Jan 2023, 20:21
Reviewer Update
between 2022 May and to date only one loan was made into my account, and only one payment on the 26th July made to WONGA to settle. It is interesting that WONGA is now distancing itself from this mess without even asking me to substantiate this. Norman Bisset has been sending me from pillar to post for a loan I never took. How could i take a loan with WONGA while I still have an amount owing?
Wonga's replyOfficial
18 Jan 2023, 11:13Hi Lebo,
Thank you for your response.
We can confirm that the loan in question was opened on the 03/05/2022.
As advised in the previous post, it was a 1 month loan.
We debited your account on the 24/06/2022 and you app**** for a new loan on the 28/06/2022
for the amount of R8000.00.
A dispute was made on the 11/07/2022 which opened your previous loan.
We tried debiting again on the 25/07/2022, however the payment was disputed again on the 27/07/2022.
We can confirm that 2 payment for the amount of R350.00 was made on this account on the 29/07/2022
and 12/08/2022.
The loan that was taken out on the 28/06/2022 was paid in full on the 26/07/2022.
Please contact Nimble for the loan account *** that was sold to them on the 07/09/2022.
Kind Regards,
The Wonga Team.
Thank you for your response.
We can confirm that the loan in question was opened on the 03/05/2022.
As advised in the previous post, it was a 1 month loan.
We debited your account on the 24/06/2022 and you app**** for a new loan on the 28/06/2022
for the amount of R8000.00.
A dispute was made on the 11/07/2022 which opened your previous loan.
We tried debiting again on the 25/07/2022, however the payment was disputed again on the 27/07/2022.
We can confirm that 2 payment for the amount of R350.00 was made on this account on the 29/07/2022
and 12/08/2022.
The loan that was taken out on the 28/06/2022 was paid in full on the 26/07/2022.
Please contact Nimble for the loan account *** that was sold to them on the 07/09/2022.
Kind Regards,
The Wonga Team.
Wonga's reply18 Jan 2023, 11:13
Official
Hi Lebo,
Thank you for your response.
We can confirm that the loan in question was opened on the 03/05/2022.
As advised in the previous post, it was a 1 month loan.
We debited your account on the 24/06/2022 and you app**** for a new loan on the 28/06/2022
for the amount of R8000.00.
A dispute was made on the 11/07/2022 which opened your previous loan.
We tried debiting again on the 25/07/2022, however the payment was disputed again on the 27/07/2022.
We can confirm that 2 payment for the amount of R350.00 was made on this account on the 29/07/2022
and 12/08/2022.
The loan that was taken out on the 28/06/2022 was paid in full on the 26/07/2022.
Please contact Nimble for the loan account *** that was sold to them on the 07/09/2022.
Kind Regards,
The Wonga Team.
Thank you for your response.
We can confirm that the loan in question was opened on the 03/05/2022.
As advised in the previous post, it was a 1 month loan.
We debited your account on the 24/06/2022 and you app**** for a new loan on the 28/06/2022
for the amount of R8000.00.
A dispute was made on the 11/07/2022 which opened your previous loan.
We tried debiting again on the 25/07/2022, however the payment was disputed again on the 27/07/2022.
We can confirm that 2 payment for the amount of R350.00 was made on this account on the 29/07/2022
and 12/08/2022.
The loan that was taken out on the 28/06/2022 was paid in full on the 26/07/2022.
Please contact Nimble for the loan account *** that was sold to them on the 07/09/2022.
Kind Regards,
The Wonga Team.
lM
lebo M's updateReviewer Update
18 Jan 2023, 13:46i have just sent Nomarn Bisset proof of Debit on the 26th July 2022. Norman Bisset is claiming that I had 2 loans. for WONGA to expect me to directly deal with Norman Bisset without any mediation is really an unfair practice!
lM
lebo M's update18 Jan 2023, 13:46
Reviewer Update
i have just sent Nomarn Bisset proof of Debit on the 26th July 2022. Norman Bisset is claiming that I had 2 loans. for WONGA to expect me to directly deal with Norman Bisset without any mediation is really an unfair practice!
Wonga's replyOfficial
18 Jan 2023, 13:59Hi Lebo,
We can confirm that we that our external collections team has tried contacting you
but unfortunately you were unavailable,
thus your account being sold over to Norman Bisset and Associates.
Kind regards.
The Wonga Team.
We can confirm that we that our external collections team has tried contacting you
but unfortunately you were unavailable,
thus your account being sold over to Norman Bisset and Associates.
Kind regards.
The Wonga Team.
Wonga's reply18 Jan 2023, 13:59
Official
Hi Lebo,
We can confirm that we that our external collections team has tried contacting you
but unfortunately you were unavailable,
thus your account being sold over to Norman Bisset and Associates.
Kind regards.
The Wonga Team.
We can confirm that we that our external collections team has tried contacting you
but unfortunately you were unavailable,
thus your account being sold over to Norman Bisset and Associates.
Kind regards.
The Wonga Team.
lM
lebo M's updateReviewer Update
18 Jan 2023, 14:19It took me going onto this platform to get a response from WONGA AND NORMAN BISSET
I have proof of screenshots of demands for R350 from NORMAN BISSET SENT TO WONGA
I have had no response from WONGA regarding this matter; and yet you insist on what you present as a case of me owing WONGA.
This matter has resulted in me being listed unfairly, and still am not being listened to despite proof I have provided to yourselves and NORMAN BISSET. This has *****ed my financial record and has had an effect in job prospects!!! you have negatively impacted on my professional life.
I have proof of screenshots of demands for R350 from NORMAN BISSET SENT TO WONGA
I have had no response from WONGA regarding this matter; and yet you insist on what you present as a case of me owing WONGA.
This matter has resulted in me being listed unfairly, and still am not being listened to despite proof I have provided to yourselves and NORMAN BISSET. This has *****ed my financial record and has had an effect in job prospects!!! you have negatively impacted on my professional life.
lM
lebo M's update18 Jan 2023, 14:19
Reviewer Update
It took me going onto this platform to get a response from WONGA AND NORMAN BISSET
I have proof of screenshots of demands for R350 from NORMAN BISSET SENT TO WONGA
I have had no response from WONGA regarding this matter; and yet you insist on what you present as a case of me owing WONGA.
This matter has resulted in me being listed unfairly, and still am not being listened to despite proof I have provided to yourselves and NORMAN BISSET. This has *****ed my financial record and has had an effect in job prospects!!! you have negatively impacted on my professional life.
I have proof of screenshots of demands for R350 from NORMAN BISSET SENT TO WONGA
I have had no response from WONGA regarding this matter; and yet you insist on what you present as a case of me owing WONGA.
This matter has resulted in me being listed unfairly, and still am not being listened to despite proof I have provided to yourselves and NORMAN BISSET. This has *****ed my financial record and has had an effect in job prospects!!! you have negatively impacted on my professional life.
Wonga's replyOfficial
19 Jan 2023, 08:33Hi Lebo,
We have tried contacting you with regards to your account.
Please provide us with the best possible time and contact number.
Thank you for your patience.
The Wonga Team.
We have tried contacting you with regards to your account.
Please provide us with the best possible time and contact number.
Thank you for your patience.
The Wonga Team.
Wonga's reply19 Jan 2023, 08:33
Official
Hi Lebo,
We have tried contacting you with regards to your account.
Please provide us with the best possible time and contact number.
Thank you for your patience.
The Wonga Team.
We have tried contacting you with regards to your account.
Please provide us with the best possible time and contact number.
Thank you for your patience.
The Wonga Team.
Wonga's replyOfficial
19 Jan 2023, 11:45Hi Lebo,
We can confirm that your account is currently under investigation for *****.
Please email our ***** team *** and they'll assist you accordingly.
Kind regards,
The Wonga Team.
We can confirm that your account is currently under investigation for *****.
Please email our ***** team *** and they'll assist you accordingly.
Kind regards,
The Wonga Team.
Wonga's reply19 Jan 2023, 11:45
Official
Hi Lebo,
We can confirm that your account is currently under investigation for *****.
Please email our ***** team *** and they'll assist you accordingly.
Kind regards,
The Wonga Team.
We can confirm that your account is currently under investigation for *****.
Please email our ***** team *** and they'll assist you accordingly.
Kind regards,
The Wonga Team.
lM
lebo M's updateReviewer Update
19 Jan 2023, 16:17ok noted
lM
lebo M's update19 Jan 2023, 16:17
Reviewer Update
ok noted