SG
Shane G
1 reviews | Active since Nov 2023
08 Jun 2025, 03:42
Wonga are USELESS!!
Please don't use wonga, I took out a loan with them 04 June and it went through everything but got stuck on DebiMandate after I accepted the loan. It's been stuck like that since the 4th and now it the 8th. No one answers calls or replies to emails. I need the loan urgently and this whole process has stressed me out! Would not recommend!!
Helpful (0)
Replies (3)0
Replies (3)
Wonga's replyOfficial
09 Jun 2025, 09:48Hi Shane ,
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Our records show that your query was resolved, and your loan was deposited into your bank account this today.
We apologize for the delay and for the experience you had.
Thanks,
The Wonga Team
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Our records show that your query was resolved, and your loan was deposited into your bank account this today.
We apologize for the delay and for the experience you had.
Thanks,
The Wonga Team
Best regards,
Wonga's reply09 Jun 2025, 09:48
Official
Hi Shane ,
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Our records show that your query was resolved, and your loan was deposited into your bank account this today.
We apologize for the delay and for the experience you had.
Thanks,
The Wonga Team
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Our records show that your query was resolved, and your loan was deposited into your bank account this today.
We apologize for the delay and for the experience you had.
Thanks,
The Wonga Team
Best regards,
SG
Shane G's updateReviewer Update
11 Jun 2025, 07:07Thanks for sorting the problem.. Sorry for my review was just stressed cause needed to pay something this week. You guys just need an easier way for us to contact you guys. I'm not sure how but this message can be deleted. You don't deserve one star.
SG
Shane G's update11 Jun 2025, 07:07
Reviewer Update
Thanks for sorting the problem.. Sorry for my review was just stressed cause needed to pay something this week. You guys just need an easier way for us to contact you guys. I'm not sure how but this message can be deleted. You don't deserve one star.
Wonga's replyOfficial
11 Jun 2025, 13:02 We appreciate the positive feedback, Shane.
We are glad that you are happy with our service.
Please go to my profile and reviews to rate if you would recommend us to your friends and Family.
We love hearing from you, so keep in touch and continue to rate the level of service you receive from us regularly.
Thanks
The Wonga Team.
We are glad that you are happy with our service.
Please go to my profile and reviews to rate if you would recommend us to your friends and Family.
We love hearing from you, so keep in touch and continue to rate the level of service you receive from us regularly.
Thanks
The Wonga Team.
Best regards,
Wonga's reply11 Jun 2025, 13:02
Official
We appreciate the positive feedback, Shane.
We are glad that you are happy with our service.
Please go to my profile and reviews to rate if you would recommend us to your friends and Family.
We love hearing from you, so keep in touch and continue to rate the level of service you receive from us regularly.
Thanks
The Wonga Team.
We are glad that you are happy with our service.
Please go to my profile and reviews to rate if you would recommend us to your friends and Family.
We love hearing from you, so keep in touch and continue to rate the level of service you receive from us regularly.
Thanks
The Wonga Team.
Best regards,