TM
Thato M
1 reviews | Active since May 2013
01 Jun 2015, 23:09
Wonga and their Customer Service
I called in on the 25th of April 2015 and spoke to Ntombi around 10:55AM,I explained to her that I had been handed over even after I had settled my Wonga loan in January yet they had failed to up date my details,she said she would investigate the query which dates back to December 2014 and call me back and still I have no call back and my details have still been handed over - is this customer service or what
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Wonga's replyOfficial
02 Jun 2015, 10:00Hello Tmotsiri10,
Dear Thato,
Apologies for your disappointing experience with Customer Services. We will contact you shortly to see how best we can assist to resolve the issue with your account.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Dear Thato,
Apologies for your disappointing experience with Customer Services. We will contact you shortly to see how best we can assist to resolve the issue with your account.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Wonga's reply02 Jun 2015, 10:00
Official
Hello Tmotsiri10,
Dear Thato,
Apologies for your disappointing experience with Customer Services. We will contact you shortly to see how best we can assist to resolve the issue with your account.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Dear Thato,
Apologies for your disappointing experience with Customer Services. We will contact you shortly to see how best we can assist to resolve the issue with your account.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)