KM
Khosi M
1 reviews | Active since Feb 2019
14 Feb 2019, 16:27
Wonga and HTN Attorneys - Harrassment of clients
I have been receiving emails from HTN Attorneys regarding a Wonga account that I settled last year. I have sent multiple emails with proof of payment and called wonga and their Attorneys and now I'm receiving final demand letters for no reason. Even after constant communication regarding the account!
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Wonga's replyOfficial
18 Feb 2019, 07:46Hi Kosi,
We're sorry to hear that your account has been handed over after you've settled your payment.
This is certainly not the Wonga-way.
We would like to investigate this matter. Kindly send us a private message with your ID number and contact number.
Once we've received your details, Sonja from our Customer Resolutions department will contact you immediately and resolve your complaint.
Thank You
The Wonga Team
We're sorry to hear that your account has been handed over after you've settled your payment.
This is certainly not the Wonga-way.
We would like to investigate this matter. Kindly send us a private message with your ID number and contact number.
Once we've received your details, Sonja from our Customer Resolutions department will contact you immediately and resolve your complaint.
Thank You
The Wonga Team
Wonga's reply18 Feb 2019, 07:46
Official
Hi Kosi,
We're sorry to hear that your account has been handed over after you've settled your payment.
This is certainly not the Wonga-way.
We would like to investigate this matter. Kindly send us a private message with your ID number and contact number.
Once we've received your details, Sonja from our Customer Resolutions department will contact you immediately and resolve your complaint.
Thank You
The Wonga Team
We're sorry to hear that your account has been handed over after you've settled your payment.
This is certainly not the Wonga-way.
We would like to investigate this matter. Kindly send us a private message with your ID number and contact number.
Once we've received your details, Sonja from our Customer Resolutions department will contact you immediately and resolve your complaint.
Thank You
The Wonga Team