Wonga account service sucks 👎🏼👎🏼👎🏼👎🏼👎🏼

Item: Wonga
Rating: 1
Author: Janine R

I was in arrears with Wonga and i was debited once by there third party Nimble and debited 3 times by Wong for the month of February so a total of 4 debits. What is wrong with you your company i was deducted over R4000 in 1 day and my balance due was R1690. Please can you look into this matter asap

Helpful (0)

Replies (3)

Wonga's replyOfficial

27 Feb 2025, 09:36

Hi Janine

Thank-you for your feedback.

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send bear with us while we investigate what happened to your loan payments.

We will provide feedback shortly.

Thanks,The Wonga Team

Wonga's reply27 Feb 2025, 09:36

Official

Wonga's replyOfficial

27 Feb 2025, 10:42

Hi Janine

Please send us a private message confirming your registered email address so we may assist further.

Thanks,The Wonga Team

Wonga's reply27 Feb 2025, 10:42

Official

Hi Janine

Please send us a private message confirming your registered email address so we may assist further.

Thanks,The Wonga Team

Wonga's replyOfficial

03 Mar 2025, 11:59

Hi Janine,

Thank-you for confirming your details and patience while we reviewed your account.

Please refer to our response sent to your registered email address by the Customer Care Team regarding your enquiry.

Thanks,The Wonga Team

Wonga's reply03 Mar 2025, 11:59

Official