RM
Refilwe M
1 reviews | Active since Jul 2020
12 Aug 2022, 09:11
Wonga
Good morning, I've been trying to get hold of wonga regarding settling my account with them, I was sent an email which stated that my balance will be debited on the 6th of August 2022 which they didn't, I tried numerous times to get hold of them but they are not responding to my calls or my emails, please assist because I want to pay the balance which is less than a R90
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Wonga's replyOfficial
12 Aug 2022, 18:09Hi Refilwe,
We sincerely apologize for the inconvenience caused.
We can confirm that we are currently experiencing very high call volumes and our agents
are trying to clear our email backlogs.
We can confirm that one of our senior consultants will give you a call to assist you with your query
and help you find a solution.
Please allow approximately 1 hour to receive the call.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We can confirm that we are currently experiencing very high call volumes and our agents
are trying to clear our email backlogs.
We can confirm that one of our senior consultants will give you a call to assist you with your query
and help you find a solution.
Please allow approximately 1 hour to receive the call.
Thank you for your patience.
The Wonga Team.
Wonga's reply12 Aug 2022, 18:09
Official
Hi Refilwe,
We sincerely apologize for the inconvenience caused.
We can confirm that we are currently experiencing very high call volumes and our agents
are trying to clear our email backlogs.
We can confirm that one of our senior consultants will give you a call to assist you with your query
and help you find a solution.
Please allow approximately 1 hour to receive the call.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We can confirm that we are currently experiencing very high call volumes and our agents
are trying to clear our email backlogs.
We can confirm that one of our senior consultants will give you a call to assist you with your query
and help you find a solution.
Please allow approximately 1 hour to receive the call.
Thank you for your patience.
The Wonga Team.