WONGA

If you want your good name ruined, your credit score and report destroyed, please make use of Wonga. You will be treated like a ********, and you will be punished for a crime you did not commit.

After having a issue with a debicheck mandate, I was not assisted with reinstating the debit order, and was told repeatedly by Wonga that they could not reinstate the debicheck mandate as they do not have the ability to do so, so I was handed over to collection attorneys.

LET IT BE KNOWN: throughout this whole ordeal I never missed a payment, never fell behind on payments, and never defaulted on my account! I have proof!

After being forced to make payment arrangements with the collection attorneys, I found a WONGA CONSULTANT who was more than happy to assist me with reinstating the debicheck on my account. The end... WRONG!!!

I was harassed and threatened by the collection attorneys for months. After 2 months, with the help from the same Wonga consultant I got them of my back, and thought that this was the end. How wrong I was.

In June I received my monthly credit report and to my surprise Wonga had "missed payment" listed on my record. I contacted Wonga and their response was laughable. EVEN TOUGH THEY RECEIVED MY PAYMENT MADE TO THE COLLECTION ATTORNEYS, MY PAYMENT WAS NOT COLLECTED AS A DEBIT ORDER, DEEMING IS "NOT GOOD ENOUGH" AS IT COUNTED TOWARDS MY LOAN ENTIRETY AND NOT AS A PAYMENT. In other word my money wasn't good enough because it wasn't a debit order it was an EFT payment.

I was listed for having "missed payments" on my Wonga account, without missing a payment, for TWO months. My score tanked with 27 points. A "senior consultant" contacted me and promised me that the listings on my credit report will be rectified along with my score when I settle my loan, which I did end of July.

I afforded Wonga 20+ days to do so, and guess what...? My credit record still shows I missed payments, my score is still unchanged and I am now not able to apply for any credit as I am now deemed as *************. ALL BECAUSE OF A DEBICHECK MANDATE, and Wonga's failure to assist their clients. I have a bad credit record for actually paying my debt!