IT
Ivan T
1 reviews | Active since Oct 2024
08 Feb 2025, 09:03
Wonga
Wonga is a good company and has many upsides but they don't reply to emails very often with that being said I am currently under debt review and wonga was not supposed to debit from me but still did leaving me with almost no funds and I was devastated when that happend as they are not supposed to debit from my account
Helpful (0)
Replies (1)0
Replies (1)
Wonga's replyOfficial
10 Feb 2025, 08:21Hi Ivan
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We can confirm that your debt review forms were signed and sent to us 2 days before your debit order date.
At that point there was nothing we could do to stop the collection as it was already submitted to bank.
We have submitted a refund of R2050.15 into your bank. Please allow a period of 24 working hours for the funds to reflect on your side.
Thanks,
The Wonga Team
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We can confirm that your debt review forms were signed and sent to us 2 days before your debit order date.
At that point there was nothing we could do to stop the collection as it was already submitted to bank.
We have submitted a refund of R2050.15 into your bank. Please allow a period of 24 working hours for the funds to reflect on your side.
Thanks,
The Wonga Team
Wonga's reply10 Feb 2025, 08:21
Official
Hi Ivan
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We can confirm that your debt review forms were signed and sent to us 2 days before your debit order date.
At that point there was nothing we could do to stop the collection as it was already submitted to bank.
We have submitted a refund of R2050.15 into your bank. Please allow a period of 24 working hours for the funds to reflect on your side.
Thanks,
The Wonga Team
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
We can confirm that your debt review forms were signed and sent to us 2 days before your debit order date.
At that point there was nothing we could do to stop the collection as it was already submitted to bank.
We have submitted a refund of R2050.15 into your bank. Please allow a period of 24 working hours for the funds to reflect on your side.
Thanks,
The Wonga Team