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Nureesa K

1 reviews | Active since May 2020

25 Aug 2025, 22:03

Wonga

Wonga issued 2 loans under my ID IN 2012 and 2014 that I did not authorize. This loan did not require a payslip bank statement for verifcation or anything. I informed them of this when I tried to sign up and up until now I was not assisted and because of this I cant apply for a loan because of this *****.

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Replies (2)
Wonga
Wonga's reply26 Aug 2025, 01:49
Official
Hi Nureesa,

We are sorry to learn that you might have been a victim of ***** and sincerely apologize for the inconvenience caused. 

Please kindly give us time to investigate your complaint
We will provide feedback soon.


Thanks
The Wonga Team 
Wonga
Wonga's reply26 Aug 2025, 09:54
Official
 Thanks for your patience Nureesa
  
 We will investigate your claim of ***** as a matter of urgency, but in order to do so we need some supporting documentation from you. To help us investigate further, please supply the following:  
  • A detailed Affidavit supporting your claim
  • A stamped bank statement 
  • A Certified copy of your ID
  • Your Proof of residence not older than 3 months (such as a utility bill in your name)
 
 Please forward these documents via email to ***.
  
 We should receive these within 7 days from today's date. As soon as we receive these, we can investigate your claim  Kind Regards,The Wonga Team