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NB
Nishen B

1 reviews | Active since Dec 2021

03 Oct 2022, 10:14

Wonga

I have tried calling in countless times and no one answered any of my calls I used up.all my airtime just listening to your stupid ring tone I have left 2 messages for you guys to call me back but still no feedback how do you expect customers to contact you when we need assistance poor service

0
Replies (4)
Wonga
Wonga's reply05 Oct 2022, 09:25
Official
Hi Nishen,

We sincerely apologize for the inconvenience caused.

We can confirm that we are experiencing very high volumes and our customer care team 

will attend to your complaint.

Please let us know how we can assist you and we will resolve your query as soon as possible.

Please provide us with your contact number and the best possible time to contact you.

Thank you for your patience.

The Wonga Team. 
NB
Nishen B's update05 Oct 2022, 09:38
Reviewer Update
*** and you can contact me now I'm done with this delay I want this problem fixed immediately
NB
Nishen B's update05 Oct 2022, 09:59
Reviewer Update
Hi I'm sorry I haven't seen the response it's sorted out thank you
Wonga
Wonga's reply05 Oct 2022, 10:05
Official
Hi Nishen,

We appreciate the positive feedback. 

We are thrilled that we could be of service. 

Have a great day further.

The Wonga Team.