RV
Retha V
1 reviews | Active since Sept 2022
17 Oct 2022, 10:40
Wonga
As soon as you write a review they’re quick to respond When responding back to them they don’t answer at all tried calling multiple times Not sure what to do
Helpful (0)
Replies (4)0
Replies (4)
Wonga's replyOfficial
18 Oct 2022, 10:30Hi Retha,
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
Please provide us with your ID number and how we can assist you,
so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
Please provide us with your ID number and how we can assist you,
so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
Wonga's reply18 Oct 2022, 10:30
Official
Hi Retha,
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
Please provide us with your ID number and how we can assist you,
so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
Please provide us with your ID number and how we can assist you,
so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
Wonga's replyOfficial
18 Oct 2022, 14:47Hi Retha,
Thank you for your response.
We can confirm that we have not received emails from the 14/10/2022.
We can confirm that the ITC update request has been sent and
the update can take 7-14 working hours.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We can confirm that we have not received emails from the 14/10/2022.
We can confirm that the ITC update request has been sent and
the update can take 7-14 working hours.
Thank you for your patience.
The Wonga Team.
Wonga's reply18 Oct 2022, 14:47
Official
Hi Retha,
Thank you for your response.
We can confirm that we have not received emails from the 14/10/2022.
We can confirm that the ITC update request has been sent and
the update can take 7-14 working hours.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We can confirm that we have not received emails from the 14/10/2022.
We can confirm that the ITC update request has been sent and
the update can take 7-14 working hours.
Thank you for your patience.
The Wonga Team.
RV
Retha V's updateReviewer Update
18 Oct 2022, 14:48I have sent more than 10 emails to the email I received the first time? How did you not receive anything?????? Do you want prove that over this period i have sent emails over and over again? My records proves otherwise
RV
Retha V's update18 Oct 2022, 14:48
Reviewer Update
I have sent more than 10 emails to the email I received the first time? How did you not receive anything?????? Do you want prove that over this period i have sent emails over and over again? My records proves otherwise
Wonga's replyOfficial
19 Oct 2022, 08:38Hi Retha,
Thank you for your response.
We can confirm that we have assigned a Senior Consultant to attend to your emails.
If you need any further assistance, our Senior Consultant will you liaise with you via our email platform.
Kind regards,
The Wonga Team.
Thank you for your response.
We can confirm that we have assigned a Senior Consultant to attend to your emails.
If you need any further assistance, our Senior Consultant will you liaise with you via our email platform.
Kind regards,
The Wonga Team.
Wonga's reply19 Oct 2022, 08:38
Official
Hi Retha,
Thank you for your response.
We can confirm that we have assigned a Senior Consultant to attend to your emails.
If you need any further assistance, our Senior Consultant will you liaise with you via our email platform.
Kind regards,
The Wonga Team.
Thank you for your response.
We can confirm that we have assigned a Senior Consultant to attend to your emails.
If you need any further assistance, our Senior Consultant will you liaise with you via our email platform.
Kind regards,
The Wonga Team.