tK
tania K

1 reviews | Active since Oct 2023

20 Mar 2024, 09:26

Wonga

This company refuses to assist me. I have sent countless emails with no response. Called the call centre and the 2 agents also couldnt help me. I cant believe I have sent them emails since November 2023 and they have not responded to any queries.

0
Replies (2)
Wonga
Wonga's reply22 Mar 2024, 11:00
Official
Hi Tania,

Thank-you for your feedback. 

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message confirming your ID number, name & surname, and registered email address.

Thanks,The Wonga Team

Wonga
Wonga's reply22 Mar 2024, 18:10
Official
Hi Nureesa, 

Thank-you for confirming your details and patience while we reviewed your account. 

Please refer to our latest response sent to your registered email address by the Customer Care Team regarding your enquiry. 

Thanks, The Wonga Team