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Nelson S

1 reviews | Active since Sept 2020

01 Sept 2020, 08:26

Wonga

I'm really disappointed with the service I got from Wonga, I've settled my account in June and they haven't removed their profile on my credit report, I've spoken to them numerous times and even got an email confirming that but till today they have done nothing, I don't understand what's so difficult for them to clear my name when I've paid them.

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Replies (3)
Wonga
Wonga's reply01 Sept 2020, 14:16
Official
Hi Nelson,

We apologize for any inconvenience caused.

Once you settle your loan with Wonga the system automatically 

sends the update to all credit bureaus to have your ITC profile updated.

We require you to please email us a copy of your credit report 

and we will investigate why your account has not been updated.

Please email us a copy of your credit report to ***.

Thank you for your patience.

The Wonga Team. 
NS
Nelson S's update01 Sept 2020, 14:46
Reviewer Update
There's no email address.
Wonga
Wonga's reply18 Sept 2020, 11:38
Official
Hi Nelson,

We apologize for any inconvenience caused.

Our email address is ***.

Thank you for your patience.

The Wonga Team.