PS
Phumzile S
1 reviews | Active since Sept 2018
07 Sept 2018, 09:14
Wonga
Hi I've a wonga client and have been loyal to them. This month they failed me. They couldn't update my statements and declined my loan. I needed that money for something important but they really failed me
Helpful (0)
Replies (6)0
Replies (6)
Wonga's replyOfficial
07 Sept 2018, 09:20Hi Phumzile,
We're sorry to hear that your application was unsuccessful.
Sonja from our Customer Resolutions team will contact you immediately so we investigate the exact reason for your decline.
Thank You
The Wonga Team
Best regards,
Wonga's reply07 Sept 2018, 09:20
Official
Hi Phumzile,
We're sorry to hear that your application was unsuccessful.
Sonja from our Customer Resolutions team will contact you immediately so we investigate the exact reason for your decline.
Thank You
The Wonga Team
Best regards,
Wonga's replyOfficial
07 Sept 2018, 09:24Hi Phumzile,
Sonja has contacted you now, however, we're unable to get hold of you as your mobile device goes straight to voicemail.
Please provide us with an alternative contact number and preferred callback time to assist you further.
Thank You
The Wonga Team
Best regards,
Wonga's reply07 Sept 2018, 09:24
Official
Hi Phumzile,
Sonja has contacted you now, however, we're unable to get hold of you as your mobile device goes straight to voicemail.
Please provide us with an alternative contact number and preferred callback time to assist you further.
Thank You
The Wonga Team
Best regards,
PS
Phumzile S's updateReviewer Update
07 Sept 2018, 09:26 ********** 403
PS
Phumzile S's update07 Sept 2018, 09:26
Reviewer Update
********** 403
Wonga's replyOfficial
07 Sept 2018, 10:53Thank you for chatting with Sonja,
As requested, we will send you a paid-up letter and statement immediately.
Have a great day further.
Best regards,
Wonga's reply07 Sept 2018, 10:53
Official
Thank you for chatting with Sonja,
As requested, we will send you a paid-up letter and statement immediately.
Have a great day further.
Best regards,
PS
Phumzile S's updateReviewer Update
07 Sept 2018, 11:07I have received the feedback and thank you for your feedback. I understand why my loan isn't approved
PS
Phumzile S's update07 Sept 2018, 11:07
Reviewer Update
I have received the feedback and thank you for your feedback. I understand why my loan isn't approved
Wonga's replyOfficial
07 Sept 2018, 11:09We're thrilled that we could resolve your issue.
We hope to be of service in the future.
Best regards,
Wonga's reply07 Sept 2018, 11:09
Official
We're thrilled that we could resolve your issue.
We hope to be of service in the future.
Best regards,