JN
Janeline Noble-Hite

1 reviews | Active since Jan 2019

15 Apr 2020, 12:07

Wong a hands u over to attorney during pandemic for non payment !!

Never take a short term loan with them, now with the pandemic even banks gives payment holiday Wonga handed me over to attorney s after one payment! This is really bad people, now my credit record will be bad because of them as if they don't know covid-19 exist in South Africa. No pity for people so cold that's Wonga for u!

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Replies (1)
Wonga
Wonga's reply16 Apr 2020, 10:12
Official
Hi Janeline,

We're so sorry you feel this way.

We can assure you that we care about our customers and the pandemic we are facing.

We offer repayment plans to our customers that have an overdue account.

Please email us a letter from your employer indicating how you are affected by the 

COVID-19 and we will arrange a call back from our collections agency to set up 

a repayment plan that is affordable.

We apologize for any inconvenience caused.

Kind Regards

The Wonga Team.