BS
BooHlale S

1 reviews | Active since Apr 2020

24 Apr 2020, 13:47

WILL WONGA ONLY STOP WHEN YOU DIE?

Wonga has debited from my mothers account twice in one month. I have tried on numerous times to get hold of them but the lines keep cutting. I am livid! Its so frustrating. My mom needed those funds to see a doctor. Have they thought about people during this COVID 19 sitution. Or worse yet, if she dies, because she couldnt see a doctor in time, where will they get their money??? They are **** company with absolute **** customer service!!

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Replies (1)
Wonga
Wonga's reply24 Apr 2020, 14:43
Official
Hi BooHlale,

We're so sorry you feel this way.

We, unfortunately, cannot assist you regarding your mother's Wonga account  

Due to the strict security measures, we have in place.

Please provide us with a preferred call back time and contact number and 

we will gladly assist your mother with her query.

Kind Regards 

The Wonga Team.

Best regards,