PN
Pretty N
1 reviews | Active since Jun 2021
28 Feb 2022, 09:54
Why you hand me over and continue debiting my account
They handed my account to Blake Associate they called me i made arrangement with them.Blake debited my account R250 as per arrangement Wonga also debited R451.Why you debiting twice and also when i check my account am left with R400 something. Whilst i owed R914 and i paid R700 in total. I called so many times no answer i emailed no respond .I need to fix this because i cant pay two companies its *******
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Replies (6)0
Replies (6)
Wonga's replyOfficial
28 Feb 2022, 10:55Hi Pretty,
We humbly apologize for any inconvenience caused.
When you miss an installment and your account is handed over to a debt collections agency,
they make payment arrangements for the missed installment.
Wonga will still debit your normal monthly installments.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
When you miss an installment and your account is handed over to a debt collections agency,
they make payment arrangements for the missed installment.
Wonga will still debit your normal monthly installments.
Thank you for your patience.
The Wonga Team.
Wonga's reply28 Feb 2022, 10:55
Official
Hi Pretty,
We humbly apologize for any inconvenience caused.
When you miss an installment and your account is handed over to a debt collections agency,
they make payment arrangements for the missed installment.
Wonga will still debit your normal monthly installments.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
When you miss an installment and your account is handed over to a debt collections agency,
they make payment arrangements for the missed installment.
Wonga will still debit your normal monthly installments.
Thank you for your patience.
The Wonga Team.
PN
Pretty N's updateReviewer Update
28 Feb 2022, 11:00But then why dont you update payment because you charging me extra now i owed R914 paid R700 but still owe R443 .you over charging me
PN
Pretty N's update28 Feb 2022, 11:00
Reviewer Update
But then why dont you update payment because you charging me extra now i owed R914 paid R700 but still owe R443 .you over charging me
PN
Pretty N's updateReviewer Update
28 Feb 2022, 11:02I cant pay both and yet you don't check with them
PN
Pretty N's update28 Feb 2022, 11:02
Reviewer Update
I cant pay both and yet you don't check with them
Wonga's replyOfficial
28 Feb 2022, 12:17Hi Pretty,
Thank you for your response.
We can confirm that Wonga's debit order has been allocated however,
because the second debit order was debited from a debt collection agency it can
take upto 3 working days for the payment to be allocated.
Thank you for your response.
The Wonga Team.
Thank you for your response.
We can confirm that Wonga's debit order has been allocated however,
because the second debit order was debited from a debt collection agency it can
take upto 3 working days for the payment to be allocated.
Thank you for your response.
The Wonga Team.
Wonga's reply28 Feb 2022, 12:17
Official
Hi Pretty,
Thank you for your response.
We can confirm that Wonga's debit order has been allocated however,
because the second debit order was debited from a debt collection agency it can
take upto 3 working days for the payment to be allocated.
Thank you for your response.
The Wonga Team.
Thank you for your response.
We can confirm that Wonga's debit order has been allocated however,
because the second debit order was debited from a debt collection agency it can
take upto 3 working days for the payment to be allocated.
Thank you for your response.
The Wonga Team.
PN
Pretty N's updateReviewer Update
28 Feb 2022, 14:11Then month end whats going to happen am still going to pay you and Blake according to my calculation am left with R214 so whats going to happen
PN
Pretty N's update28 Feb 2022, 14:11
Reviewer Update
Then month end whats going to happen am still going to pay you and Blake according to my calculation am left with R214 so whats going to happen
Wonga's replyOfficial
28 Feb 2022, 14:17Hi Pretty,
Thank you for your response.
If both debit orders goes off and there is a credit left on your account,
Wonga will be able to do a refund.
Thank you for your response.
The Wonga Team.
Thank you for your response.
If both debit orders goes off and there is a credit left on your account,
Wonga will be able to do a refund.
Thank you for your response.
The Wonga Team.
Wonga's reply28 Feb 2022, 14:17
Official
Hi Pretty,
Thank you for your response.
If both debit orders goes off and there is a credit left on your account,
Wonga will be able to do a refund.
Thank you for your response.
The Wonga Team.
Thank you for your response.
If both debit orders goes off and there is a credit left on your account,
Wonga will be able to do a refund.
Thank you for your response.
The Wonga Team.