Why is your Debi check still active???

Item: Wonga
Rating: 1
Author: Sim G

Last month(February) I took out a loan which I paid in the beginning of this month(March) as per our contract. My concern and question is why is the debit check for that loan still active?? Cause I'm worried it might deduct again for a loan that is paid off. I need answers and I need that debicheck off my account.

Helpful (0)

Replies (2)

Wonga's replyOfficial

08 Mar 2024, 11:57

Hi Sim,

Thank-you for your feedback.

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message confirming your ID number, name & surname, and registered email address.

Thanks,The Wonga Team.

Wonga's reply08 Mar 2024, 11:57

Official

Wonga's replyOfficial

08 Mar 2024, 15:30

Hi Simbulele,
Thank-you for confirming your details.

Please refer to our response sent to your registered email address by the Customer Care Team regarding your enquiry.

Thanks, The Wonga Team

Wonga's reply08 Mar 2024, 15:30

Official

Hi Simbulele,
Thank-you for confirming your details.

Please refer to our response sent to your registered email address by the Customer Care Team regarding your enquiry.

Thanks, The Wonga Team