VM
Vusi M
1 reviews | Active since Aug 2019
14 Oct 2019, 15:18
WHERE DO I SETTLE MY ACCOUNT?
Guys - I am trying to pay up my account and get a settlement letter. I keep going back and forth between you guys and HTN Attorneys. Please provide me with an account number and contact details where I can process this once and for all. Will I also be sent a letter confirming that it's paid, please?
Kind regards, Vusi
Helpful (0)
Replies (6)0
Replies (6)
Wonga's replyOfficial
15 Oct 2019, 15:55Hi Vusi,
We're sorry to hear that you have not received a settlement letter from our Collections Agency.
This is certainly not the Wonga-Way.
Please send us a private message with your ID and contact number so we can contact you and investigate this matter.
Thank You
The Wonga Team
We're sorry to hear that you have not received a settlement letter from our Collections Agency.
This is certainly not the Wonga-Way.
Please send us a private message with your ID and contact number so we can contact you and investigate this matter.
Thank You
The Wonga Team
Best regards,
Wonga's reply15 Oct 2019, 15:55
Official
Hi Vusi,
We're sorry to hear that you have not received a settlement letter from our Collections Agency.
This is certainly not the Wonga-Way.
Please send us a private message with your ID and contact number so we can contact you and investigate this matter.
Thank You
The Wonga Team
We're sorry to hear that you have not received a settlement letter from our Collections Agency.
This is certainly not the Wonga-Way.
Please send us a private message with your ID and contact number so we can contact you and investigate this matter.
Thank You
The Wonga Team
Best regards,
VM
Vusi M's updateReviewer Update
15 Oct 2019, 17:38Hi. It’s ***
I’m unlikely to be available telephonically as I’m in back to back meetings but if I’m sent an email with the banking details and the amount on the following email address: ***.
I’m unlikely to be available telephonically as I’m in back to back meetings but if I’m sent an email with the banking details and the amount on the following email address: ***.
VM
Vusi M's update15 Oct 2019, 17:38
Reviewer Update
Hi. It’s ***
I’m unlikely to be available telephonically as I’m in back to back meetings but if I’m sent an email with the banking details and the amount on the following email address: ***.
I’m unlikely to be available telephonically as I’m in back to back meetings but if I’m sent an email with the banking details and the amount on the following email address: ***.
Wonga's replyOfficial
16 Oct 2019, 08:01Hi Vusi,
Thank you for your details.
We will be in contact with you.
Thank You
The Wonga Team
Thank you for your details.
We will be in contact with you.
Thank You
The Wonga Team
Best regards,
Wonga's reply16 Oct 2019, 08:01
Official
Hi Vusi,
Thank you for your details.
We will be in contact with you.
Thank You
The Wonga Team
Thank you for your details.
We will be in contact with you.
Thank You
The Wonga Team
Best regards,
VM
Vusi M's updateReviewer Update
18 Oct 2019, 14:13Hi Wonga team. I’ve not heard anything from Wonga. When will I be contacted as I’d like to settle this account?
VM
Vusi M's update18 Oct 2019, 14:13
Reviewer Update
Hi Wonga team. I’ve not heard anything from Wonga. When will I be contacted as I’d like to settle this account?
Wonga's replyOfficial
18 Oct 2019, 14:18Hi Vusi,
Our Complaints team have emailed you to advise that we have escalated your settlement letter request to our Collections Agency.
We will follow up immediately and contact you with an update.
Thank You
The Wonga Team
Our Complaints team have emailed you to advise that we have escalated your settlement letter request to our Collections Agency.
We will follow up immediately and contact you with an update.
Thank You
The Wonga Team
Best regards,
Wonga's reply18 Oct 2019, 14:18
Official
Hi Vusi,
Our Complaints team have emailed you to advise that we have escalated your settlement letter request to our Collections Agency.
We will follow up immediately and contact you with an update.
Thank You
The Wonga Team
Our Complaints team have emailed you to advise that we have escalated your settlement letter request to our Collections Agency.
We will follow up immediately and contact you with an update.
Thank You
The Wonga Team
Best regards,
Wonga's replyOfficial
18 Oct 2019, 15:00We've sent you the settlement letter to your email address as requested.
Please let us know whether you received it and whether you require further assistance.
Please let us know whether you received it and whether you require further assistance.
Best regards,
Wonga's reply18 Oct 2019, 15:00
Official
We've sent you the settlement letter to your email address as requested.
Please let us know whether you received it and whether you require further assistance.
Please let us know whether you received it and whether you require further assistance.
Best regards,