JM
J M

1 reviews | Active since Feb 2024

12 Feb 2024, 11:18

What happened to your excellent service?

Ive tried to apply for a loan and the application continues to disappear. The agent says the debi check was sent but not approved by me however no debi check was received.

Please help.

0
Replies (2)
Wonga
Wonga's reply12 Feb 2024, 13:39
Official
Good day,

 We are sorry to learn that you are struggling with your application. 
 
 Please provide us with your full name, surname and registered email address so that we may review your account and revert with feedback.                                                                                                                                  
  
 Thanks
 The Wonga Team. 
Wonga
Wonga's reply12 Feb 2024, 17:11
Official
Hi Jemima,

Thank you for confirming your details.

I unfortunately couldn’t reach you on your phone to provide feedback.

An email has been sent from our customer care email account. Please amend your bank details and reapply.

 

Thanks,

The Wonga Team.