MS
Mindy S

1 reviews | Active since Nov 2024

30 Nov 2024, 16:44

Website errors keeping me up at night

Today I repaid my loan and their site isnt showing it. Their site keeps giving me an error message that they cant retrieve my loan details, to try again later. What worries me it still shows that Im owing them and I can pay them back the same amount. I know they will attempt to debit the amount from my account and I dont know what they will do when they dont find that money even.though I have already paid it back.

0
Replies (1)
Wonga
Wonga's reply03 Dec 2024, 12:37
Official
 Hi Mindy,

Thank-you for your feedback. 

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message provide us with your registered Name, Surname, and ID number so that we can review your account and revert with feedback about your payment. 

Thanks,The Wonga Team. 
 

Best regards,